Customer Service Sales
Resume:
JEFFREY D. ZELLNER
Carson, CA 90746
**************@*****.***
Education:
*/** - */** ********** State University, Dominguez Hills,
Carson, CA
Bachelor of Science Degree, Business
Administration
Concentration in International
Business
*Awarded in May 2004
8/00 - 12/01 Los Angeles Harbor College, Wilmington, CA
Associate in Arts Degree
*Awarded in June 2002
8/85 - 9/89 U.S. Army, Hanau, Germany
Title: Battalion Records and Parts
Specialist (76C)
Professional Experience:
7/13 - 11/13 SolarCity, Greater Los Angeles and North Orange
County,CA
Title: Field Energy Consultant
Duties:*Sales of residential
solar electric systems and energy efficiency services
*Full life cycle
business development and lead generation
*Closing deals and
signing contracts at client homes
*Prospecting for
and qualifying leads
*Utilizing online
tools and conducting preliminary site evaluations
*Analysis of
customer's current and projected electrical usage
*Generating project
proposals/quotes for customers
*Logging all
communications with customers in CRM contact database
10/11 - 7/13 20 20 Companies, Verizon Home Services, Long
Beach, CA
Title: FIOS Sales Associate
Duties: *Order placement of Verizon FIOS television, internet and
home phone
services.
*Providing excellent customer service for
Verizon fiber optics division
4/11 - 7/11 The Home Depot, Gardena, CA
Title: Temporary Sales Associate
Duties: *Customer service in the
garden department
7/07 - 12/08 Techtronic Industries Co. Ltd., Anaheim, CA
Title: Manager
Duties: *Management of Corporate
owned Hoover Vacuum Sales and Service Center
*Responsibilities
include: daily operations, sales, marketing/advertising,
inventory control
and budget expenses
6/04 -5/07 Zellner Computing Services, Gardena, CA
City of Gardena Business License
#102183
Title: Owner
Duties: *Computer system
fabrication for residential and small business accounts
*Installation of
software and hardware for the servicing and upgrading of
desktop and
laptop PCs.
5/04 - 3/06 Freelance Grantwriting (Self- Employed)
Title: Grantwriter
Duties: *Networked with various non-
profit agencies to generate clientele list
*Conducted all
funding research
*Requisitioned
available monies by way of proposal submission and grant
applications
12/99 - 5/04 The Beacon House Association of San Pedro (Non-
Profit), San Pedro, CA
Title: Grantwriting Assistant
Duties: *Researched and wrote
various foundation grants and proposals
*Interacted directly
with corporations, agencies and foundations seeking
funding for a
non-profit association by means of proposal submission
Title: Activities Director
Duties: *Set-up, scheduled and
acquired tickets for various events
*Networked with other
non-profit agencies and maintained existing
business
relationships
*Liaison for 'business
to business' interactions with SanPedro City Hall, The
San Pedro Chamber
of Commerce and the Harbor Division of the L.A.P.D.
Awards and Certificates:
8/03 Certification: Grant and Proposal Writing
(Non-Profit Orgs.)
Certification: Grant and Proposal
Writing (Freelance)
Presented by: Center for Non-Profit
Management, Los Angeles
11/00 Award for service in the Long Beach
community.
Presented by: Jerry L. Shultz,
Councilman 9th District of Los Angeles
5/00 Award for service at L.A. Harbor College.
Presented by: Michele Bignardi,
Planning Committee Chair, L.A. Harbor College
Activities:
1/00 - 5/04 Volunteer Staff Member; The Beacon House
Association of San Pedro
8/03 - 5/04 International Business Student Association
(CSUDH); Member
Political Science Club (CSUDH); Member
1/02 - 6/02 Elected 'Associated Student Organization Senator'
(L.A. Harbor College)
Skills:
*Proficient in the latest software
applications and programs, including:
. Microsoft Office ( Word, Excel, PowerPoint)
. Microsoft Works
. Windows XP (all versions)
. SalesForce
. CRM and Outlook
*Strong working knowledge of small
business operations, including: accounting and
the Federal/State taxation process.
*Experience in fundraising, planning and coordinating for
various events with an emphasis on
networking and problem solving.
*Ability to perform all researching and writing of
proposals/grants for Non-Profit
Organizations.
*Superior communication skills (both
written and oral), as developed by college
business courses and by working with
the public.
*Strong networking skills resulting in
business relationships founded in trust
References: *Available Upon Request
Contact this candidate