ANDREA M. HOOK
SYRACUSE, NEW YORK 13206
**********@*****.***
Highlights: * Hands-on clerical experience
* 10+ years of providing quality customer service
Related Experience:
HERKIMER COUNTY BUILDING HERKIMER, NEW YORK
OFFICE CLERK TEMP OCTOBER 2005 to DECEMBER 2005
• Filed records in alphabetical, numerical order, and subject matter.
• Placed cards, forms, microfiche and other material in storage.
• Located and removed files upon request.
• Searched for and investigated information contained in files.
Other Experience:
BURLINGTON SYRACUSE, NEW YORK
SALES ASSOCIATE AUGUST 2009 to PRESENT
BIRNIE BUS SERVICES INC. UTICA, NEW YORK
BUS MONITOR/ ATTENDANT APRIL 2006 to FEBRUARY 2007
TURNING STONE CASINO AND RESORT VERONA, NEW YORK
POKER DEALER SEPTEMBER 1999 to JUNE 2004
• Guide and instruct rules and game play to Seven Card Stud and
Texas Hold-Em table games and tournaments.
• Executed cash to chip transactions.
• Recognized for outstanding customer service.
LIA SOPHIA JEWELRY INDEPENDANT SALES UTICA, NEW YORK
FASHION JEWELRY ADVISOR JUNE 2004
• Displayed and demonstrated product using samples and catalog .
• Quoted prices and credit terms and prepared sales contracts.
• Sold jewelry through in-home shows, bingo parties, craft fairs,
calculate, coordinate, file, and implement orders on-line.
Education: TURNING STONE CASINO AND RESORT VERONA, NEW YORK
POKER DEALER CERTIFICATE 1999
B.O.C.E.S. UTICA, NEW YORK
CNC MACHINE OPERATOR CERTIFICATE 1996
UTICA SENIOR ACADEMY UTICA, NEW YORK
Diploma - BUSINESS CONCENTRATION 1988