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Customer Service Quality Control

Location:
Pickerington, OH
Posted:
December 18, 2013

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Resume:

Bianca J. Seraphin

**** **** **** ************, ** 43068

614-***-****

*************@*****.***

To whom it may concern:

I am submitting the enclosed resume for consideration of the My background has

g iven me the hands on experience in all facets of retail sales and marketing, as well

as customer service that would contribute to your organization’s goals and

objectives.

You will see after reviewing the enclosed résumé, I have numerous contributions to

my present employer that has benefited the bottom line. These accomplishments are

derived from my exceptional in terpersonal and communication skills, strong

a ttention to detail, and unparalleled work ethic. A key talent that I can bring to

your organization includes: a practical approach to marketing with a constant eye

for controlling costs and finishing the project in an acceptable time frame and if

applicable, under budget.

I am enthusiastic about exploring opportunities with your Company, and look

forward to meeting you.

T hank you for your consideration.

S incerely Bianca Bowens

Bianca J. Seraphin

2106 leah lane Reynoldsburg, OH 43068

*************@*****.***

614-***-****

OBJECTIVE

To pursue and obtain an entry-level position, while simultaneously strengthening my

k nowledge, drive and skill sets in the process. As a college student, I fully understand the

dedication and sacrifice needed to succeed in the business world. With maturity and

w isdom well beyond my 24 years of age, I am the perfect candidate for a position within

your company and well quickly become a valuable asset.

WORK EXPERIENCE

TIME WARNER

7/30/2013 CUSTOMER SERVICE REP

• answering inbound calls

• setting up cable for customers

• keep t rack of customers t ransactions

Stock/Inventory Control

3/2013WALMART, CANAL WINCHESTER, OHIO

• Stock and inventory control

• Assisted customers with merchandise carryout

• Unload new product

•Assisted cashiers with any customer related needs

Assembly Production Line

05/2011 - Present, Limited Brand, Reynoldsburg, Ohio

Produced new product

Scanned in new inventory

Boxed new products for shipping

Stock/Inventory Control

9/2009 – 2/2010, US Government/Commissary, Chattanooga, Tennessee

• Stock and inventory control

• Assisted customers with merchandise carryout

• Unload new product

• Assisted cashiers with any customer related needs

Assembly Production Line

6/2007 - 6/2008, Proctor and Gamble, Iowa City, Iowa

• Responsible for operating the production line machinery and computers

• Performed equipment changes

• Accountable for Quality Control while on the assembly line

•Operated different factory machines related to the position

DIETARY AIDE

8/2008-8/2009-North Iowa Community College

•Performed defined work assignments assigned by the Dietary manger

• Assisted the cook in the preparation and service of meals

•Met scheduled meal and snack times

• Followed established guidelines for cleaning, loading food carts and serving meals

Education

Premier Choice Health Service, Dublin, Ohio

Certification, State Tested Nursing Assistant

North Iowa Community College, Mason City, Iowa

Major: Nursing

Currently Pursuing

Harper High School, Chicago, Illinois

General Studies



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