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Manager Customer Service

Location:
Gilford, NH
Posted:
December 18, 2013

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Resume:

James F. McKim

*** ***** **** **

Belmont, NH 03220

acbq5l@r.postjobfree.com

603-***-****

James f. McKim

*** ***** **** **. *******, NH 03220 603-***-**** acbq5l@r.postjobfree.com

Objective

My career goal is to work in a friendly environment that encourages teamwork, employees to challenge

themselves, develop further and supports enthusiasm to learn.

Skills Profile

Dependable worker that brings problem solving and innovative thinking

Active volunteer and committee member

Managerial experience in many industries

Forklift trained as operator and a trainer on all types of equipment

Ten plus years in the construction trades building and remodeling

Trained and tested on snow removal equipment bobcats loaders plow trucks of all sizes

Employment History

CDL-A Driver, Associated Grocers of New England Inc.

Pembroke, NH 4/15/2013

Responsible for own truck

Route extended throughout Maine, Massachusetts, Connecticut, New Hampshire, and Vermont

Safety checks

Floor Technician, Concord Hospital

5/1/2011 2013

Concord, NH

Awarded Citizen of the Year by Sodexo Corporation because of outstanding community

volunteerism

Member of Brighten Your Day Committee which is responsible for promoting positive

employee morale

Will serve as a back-up when managers are unavailable

To process recycling throughout hospital main campus as well as all other Concord Hospital

affiliates

Floor care which included maintaining a high standard of appearance and to correct any

hazardous spills or obstacles

To provide any needed cleaning supplies, linen, and furniture requests in a quick and friendly

manner

Member of Safety Committee which serves as a liaison between employees safety concerns and

upper management

Floor Technician, St. Francis Rehabilitation Center

Laconia, NH

3/1/2010 5/1/2011

Maintained the safety, security and cleanliness of the building for residence and fellow staff members

Educated staff in proper disposal of contaminates and hazardous material

Helped coordinate periodic fire drills and evacuation of residents

Adhered to strict quality control and state regulated inspections

Head of Safety Committee, which included follow-up reports and implementation of new/corrected rules

Provided building and ground maintenance

M&L Mechanical

Stoneham, MA

Oversaw subcontractors and scheduled project timeline goals

Drafted and enforced project budget

Worked within town regulations and building code requirements

Served as a liaison for the homeowner’s requests when communicating with contractors

Scheduled contractors to ensure work continued efficiently and no conflicts presented

Department Supervisor, Lowes Home Goods

Tilton, NH

Department manager –delivery with this position I was responsible for scheduling of all

delivery’s on time for customer satisfaction

Installed Sales –Department Manager –in this position we would assist with the product

purchases set times for install as well as work with all subcontractors to schedule installs

following process from start to finish for customer satisfaction

Department Manager –back end of building

Receiving,delivery, rtm,assembly warehouse unload crew,stocking crew

With these position we would handle all functions in the warehouse area

11/1/2005 10/1/2009

CDL-A Driver, Associated Grocers of New England Inc.

Pembroke, NH

Responsible for own truck

Route extended throughout Maine, Massachusetts, Connecticut, New Hampshire, and Vermont

Safety checks

2003 2005

Driver, Swift Transportation 2001 2003

Over the road driver in training also a team driver solo driver

After six months of training covering northeast district

Home depot - Department Manager

1998-2001

Concord, NH

Department Manager-overnight stocking crew for 1.5 years restocking of complete store overnight

Department Manager –electrical products 2 years ordering and placement of all product for customer purchase

Pro sales consultant for 1.5 years ordering all product for our contractor base

Winnisquam school district

Head custodian

1993-1997

Responsible for all cleaning needs to ensure a safe and clean learning environment

Was the first to combine the communication and purchasing power of multiple school districts

Trained staff in handling and concerns of blood borne pathogens

Responsible for all budget request and budget process for all building projects and school needs

Worked with staff in all school buildings on training for floor care products installation

Scheduled all projects for summer recess as well as school vacation

References available upon request

Dear Sir or Madam,

I am applying for the position that your company advertised online. My resume is enclosed for your

review. Given my experience and skills, I would be an ideal match for this position.

I have many years of experience in a variety of fields. In addition to my extensive professional experience,

I have strong communication, customer service, and administrative skills. My broad background makes

me an excellent candidate for this position.

I’d like to find out more about the position, and I would welcome the opportunity to tell you how my skills

and ideas can benefit your company.

Thank you for your time and consideration.

Very Truly Yours,

James F McKim



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