Manager Customer Service
Resume:
James F. McKim
Belmont, NH 03220
**********@*******.***
James f. McKim
*** ***** **** **. *******, NH 03220 603-***-**** ********@*******.***
Objective
My career goal is to work in a friendly environment that encourages teamwork, employees to challenge
themselves, develop further and supports enthusiasm to learn.
Skills Profile
Dependable worker that brings problem solving and innovative thinking
Active volunteer and committee member
Managerial experience in many industries
Forklift trained as operator and a trainer on all types of equipment
Ten plus years in the construction trades building and remodeling
Trained and tested on snow removal equipment bobcats loaders plow trucks of all sizes
Employment History
CDL-A Driver, Associated Grocers of New England Inc.
Pembroke, NH 4/15/2013
Responsible for own truck
Route extended throughout Maine, Massachusetts, Connecticut, New Hampshire, and Vermont
Safety checks
Floor Technician, Concord Hospital
5/1/2011 2013
Concord, NH
Awarded Citizen of the Year by Sodexo Corporation because of outstanding community
volunteerism
Member of Brighten Your Day Committee which is responsible for promoting positive
employee morale
Will serve as a back-up when managers are unavailable
To process recycling throughout hospital main campus as well as all other Concord Hospital
affiliates
Floor care which included maintaining a high standard of appearance and to correct any
hazardous spills or obstacles
To provide any needed cleaning supplies, linen, and furniture requests in a quick and friendly
manner
Member of Safety Committee which serves as a liaison between employees safety concerns and
upper management
Floor Technician, St. Francis Rehabilitation Center
Laconia, NH
3/1/2010 5/1/2011
Maintained the safety, security and cleanliness of the building for residence and fellow staff members
Educated staff in proper disposal of contaminates and hazardous material
Helped coordinate periodic fire drills and evacuation of residents
Adhered to strict quality control and state regulated inspections
Head of Safety Committee, which included follow-up reports and implementation of new/corrected rules
Provided building and ground maintenance
M&L Mechanical
Stoneham, MA
Oversaw subcontractors and scheduled project timeline goals
Drafted and enforced project budget
Worked within town regulations and building code requirements
Served as a liaison for the homeowner’s requests when communicating with contractors
Scheduled contractors to ensure work continued efficiently and no conflicts presented
Department Supervisor, Lowes Home Goods
Tilton, NH
Department manager –delivery with this position I was responsible for scheduling of all
delivery’s on time for customer satisfaction
Installed Sales –Department Manager –in this position we would assist with the product
purchases set times for install as well as work with all subcontractors to schedule installs
following process from start to finish for customer satisfaction
Department Manager –back end of building
Receiving,delivery, rtm,assembly warehouse unload crew,stocking crew
With these position we would handle all functions in the warehouse area
11/1/2005 10/1/2009
CDL-A Driver, Associated Grocers of New England Inc.
Pembroke, NH
Responsible for own truck
Route extended throughout Maine, Massachusetts, Connecticut, New Hampshire, and Vermont
Safety checks
2003 2005
Driver, Swift Transportation 2001 2003
Over the road driver in training also a team driver solo driver
After six months of training covering northeast district
Home depot - Department Manager
1998-2001
Concord, NH
Department Manager-overnight stocking crew for 1.5 years restocking of complete store overnight
Department Manager –electrical products 2 years ordering and placement of all product for customer purchase
Pro sales consultant for 1.5 years ordering all product for our contractor base
Winnisquam school district
Head custodian
1993-1997
Responsible for all cleaning needs to ensure a safe and clean learning environment
Was the first to combine the communication and purchasing power of multiple school districts
Trained staff in handling and concerns of blood borne pathogens
Responsible for all budget request and budget process for all building projects and school needs
Worked with staff in all school buildings on training for floor care products installation
Scheduled all projects for summer recess as well as school vacation
References available upon request
Dear Sir or Madam,
I am applying for the position that your company advertised online. My resume is enclosed for your
review. Given my experience and skills, I would be an ideal match for this position.
I have many years of experience in a variety of fields. In addition to my extensive professional experience,
I have strong communication, customer service, and administrative skills. My broad background makes
me an excellent candidate for this position.
I’d like to find out more about the position, and I would welcome the opportunity to tell you how my skills
and ideas can benefit your company.
Thank you for your time and consideration.
Very Truly Yours,
James F McKim
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