Customer Service High School

Location:

Posted:

December 18, 2013

Megan Bond

Email:***********@*****.***

Education: High School Graduate

Objective: To find a job where i can utilize my abilities and experience to grow in a

company that best suits my goals

Work Experience:

Company: McDonalds Date of Employment: 2011-2012 Job title: Associate

Duties: attending to customer service needs, resolving customer complaints, representing the McDonalds

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corporation in a positive manner, ensuring restaurant was clean and in order at all times, cashiering tasks

Company: JumpZone Date Of Employment : 2011-2012 Job Title : SPC

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Duties : Hosting birthday parties, monitoring little kids bouncing in bounce house .

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Company: ACTS, Inc. Dates of Employment: 2004-present Job Title: Volunteer

Duties: volunteering time to foster care agency. Assisted Program Supervisor with filing, office duties

and assisting with special events

Company: Downtown Reporting. Date of employment : 2011- 2012 Job Title : Clerical

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Duties: Faxing, scanning, shipping, entering data on the computer, organizing.

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• Company: Teleperformance. Date of employment 2012-present. Job Title: Technical Support

Duties: Helping customers with issues on their cell phones, Using Microsoft word, Taking ownership of

my calls.

Activities and Interests:

Jr. R.O.T.C. 2008-2011 Purpose: developing good citizenship, patriotism, self-reliance, leadership, and

responsiveness to authority. Improving the ability to communicate. Developing an appreciation of the

importance of physical fitness. Increasing a respect for the role of the U.S. Armed Forces in support of

national objectives. Developing knowledge of team building skills and basic military skills.

Skills:

Takes initiative

Goal oriented

Works well with others-friendly

Known to work well with unhappy customers in regards to problem solving and maintaining a strong

customer satisfaction level

References available upon request

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