Customer Service Manager

Stacie Guy

**** * ******** **

Charlotte, NC ****7

704-***-****

***********@*****.***

Experience

Bonsal American, Charlotte NC 5/2007-Present

Accounts Receivable Specialist

. Cash Application-Posting Cash

. Research Payments

. Set Up New Accounts

. Run Credit Cards (Heartland Site)

. Lawson

Alemite LLC, Fort Mill, SC 8/1993-12/2006

Customer Service Representative, Customer Service Administrator,

Contact Pricing Administrator and Cash Applications. Promoted 3 times

within the company.

. Customer Services

. Answer Phones/Switchboard Operator

. Data Entry

. Back-Up Customer/Assisted Service Manager

. Assisted Customer Service Manager

. Problem Solver

. Administer and Maintain upkeep of Database

. Set-Up New Accounts

. Posted Cash to General Ledger

. ACH

. Wire

. Post Credit Card Payments MFG PRO

. Reconciled

. Accounts Receivable/Accounts Payable

. Maintain Customer Accounts

. Assisted Accounting Manager

. Wrote Contracts

. Assisted Sales Team

. Sales and Marketing

. Microsoft Word and Excel

. 10-Key Operator

. MFG PRO

. AS400

. JDE

. Internal Auditor

Education

American Business and Fashion Institute- 1993

Associates Secretarial Science

Olympic High School-1989

Diploma

References available upon request

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