Customer Service Representative

Secret E. Johnson

***** ********** *** # *** *********, MI 48195

248-***-****

Objective:

To obtain an entry-level position as a team-player in a

people-oriented organization where I can maximize my

customer-service experience.

Work Experience

Teleperformance

Customer Service Representative (Sept. 2013-present)

-Answer phone calls in a timely manner

-Assist customers with device hardware issues

-Properly document phone call notes

Amira Medical Staffing-

Home Health Caregiver (May 2012-present)

-Provided personal care to client daily

-Assisted the nurse with non-medical care

-Light housekeeping performed

G.C.C.A.R.D

Clerical Trainee (June 2007-Sept. 2010)

-Provided customer service daily

-Receive telephone calls & faxes

-Input data using Microsoft Excel

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Education

Grand Blanc High School, Grand Blanc, MI- Diploma (June

2007)

Eastern Michigan University

Skills/Certificates

Certified Nurse’s Aide- Hazy Institute, Detroit, MI

CPR- American Red Cross

First Aid- American red Cross

(References available upon request)

Contact this candidate