Technician Data

GREGORY K. MOSS

*** ****** ********* **. ********* GA 30253

Home 678-***-****

Cell 404-***-****

Email: *********@*****.***

SUMMARY

A dependable, goal oriented professional with extensive technical skills in

LAN/WAN, Cat5e, Cat6, Coax, RG6, 59, 11, Voice and Data and Fiber Optic

solutions. Demonstrated ability to build strong professional relationships

with customers and co-workers. Takes on additional responsibilities by

leading others. Extensive experience with Comscope, Lucent, Ortronics,

panduit, connectors and patch panels. Strong working knowledge of

568A/568B wiring configurations. Trained on Cisco VOIP Telephone Systems

and BICSI standards.

EXPERIENCE

2012 -2013 CSC (Computer Sciences Corp.) WARNER ROBINS,

GEORGIA

Communications Network Associate

Perform extensive work with the RFID (Radio Frequency

Identification) Network. Including

installation, service according to industry and internal

standards. Work performed on different

US Air Force Bases ( AMARG AFB, HILL AFB, and TINKER AFB).

Also performed day to

day operations on my home base of operations (ROBINS AFB).

Interact with switch

technicians and data engineers to resolve issues with

installs, repairs and port

assignments. Utilize automated tracking and management

tools to update

status. Interact with coordinators to initiate on-site

changes. Maintain flexibility

to travel when needed.

2010-2012 EMORY UNIVERSITY (UTS), ATLANTA, GEORGIA

COMMUNICATIONS SPEC II

Installs, activates and repairs campus voice, data and wireless services.

Responds to work orders (WOs)

and trouble tickets to perform moves, adds, changes and installs and to

repair interrupted service. Installs

communications wiring and labels and performs testing in accordance with

internal IT and Industry

standards. Interacts with coordinators and customers to clarify work

details and to troubleshoot issues.

Interacts with Switch Technicians and Data Engineers to resolve issues with

installs, repairs and port

assignments. Utilizes automated tracking and management tools (e.g., My

Soft, etc) to update status,

report details and to complete work assignments. Maintains on-call status

to ensure 24 x 7 coverage and

to respond to emergencies. Interact with Coordinators to initiate on-site

changes to WOs and to

maintain flexibility, Performs on-site customer walk-through to assist with

developing effective WOs.

Maintain FS vehicles to ensure safety and operability.

2005 - 2010 WALMART, ATLANTA, GEORGIA

REGIONAL FIELD TECHNICIAN

Worked in ISD (Information Systems Division). Responsible for in-store

computer and television networks for 22 area stores. Installed and

maintained IP network with copper and fiber optic backbone. Maintained T-1

and dial backup connections for each store to the home office. Maintained

all POS equipment, cash registers, credit card readers and scanners.

Utilized remedy to track work orders and trouble tickets.

1999-2005 HENKELS & MCCOY, KENNESAW, GEORGIA

TECHNICIAN

Worked extensively with CAT5, CAT5E, and CAT3 voice and data cables.

Pulled, terminated, and tested coax and fiber optic cabling. Installed

cabling for alarm systems, commercial speakers, security cameras, motion

sensors and keypads. Experienced with tools and equipment used to

terminate voice and data jacks. Experienced in closet termination and

building patch panels for the customer.

Used RJ45, ST, SC and epoxy fiber connectors.

1997 -1999 KEY-4 TELECOMMUNICATIONS, TUCKER, GEORGIA

TECHNICIAN

Provided voice and data solutions to various accounts in and around the

city. Constructed rack systems and patch panels. Installed fire alarm

systems.

1988 -1997 COMCAST (FORMERLY GA CABLE TV), DECATUR, GEORGIA

Provided the installation and repair for the cable television system.

Installed terminal boxes, adjusted and repaired the antenna system to

ensure maximum reception.

MILITARY

UNITED STATES ARMY, EUROPE

E-5 1982-1988

Handled installation and service of all standard sizes of cables

and telecommunication

equipment.

EDUCATION

DEVRY INSTITUTE & TECHNOLOGY, ATLANTA, GEORGIA

Coursework in Electronics, 1981-1982

ADDITIONAL TRAINING

Wire Systems Installation/Operator Course, Fort

Gordon, Georgia

Telecommunications, 1982

Key Telephone Installation/Repair Course,

Fort Gordon, Georgia

Telecommunications, 1982

LICENSURE

GEORGIA LOW VOLTAGE, 2010

SPECIAL SKILLS

568A/568B Configurations

SC, ST, Fiber Connectors

Panduit

Siemans/Siecor

Lucent

Comscope

Uni-cam Connectors

Contact this candidate