Eric Lenhard
**** ***** *****, ****, ** ***** 585-***-****, *********@*****.***
CAREER SUMMARY
25+ Year career dedicated to Business Automation. Career progression path
from Software Programmer and Systems Analyst,to Customer Support and Pre
Sales, to Sales Representative, Sales and Marketing Management, and
Consulting.
Market/Sales foci include Manufacturing, Retail, Field Workforce
Automation, Logistics, HealthCare, and Public Safety, involving Computer
Hardware, Software, and related services as well as the utilization of
Automated Identification technologies such as Barcode Scanning/Printing and
RFID, as well as WLAN, WWAN, and Bluetooth wireless communications.
Sales Experience with both direct and indirect channels, equally effective
and comfortable with end users as well as systems integrators, consultants,
resellers, and distributors. Also well versed in both Custom and Packaged
solutions. I have a strong technical mind in computer hardware and
software with considerable related sales and marketing experience.
PROFESSIONAL EXPERIENCE
CASIO - Mobile Computing Solutions Division, www.casio4business.com
2002 to Present
Sales & Marketing Manager for North America, 2007 to Present
. S A L E S
o Responsible for Total Sales including Direct, Channel, and OEM.
. 2010 Finished at 119% of Quota
. 2011 Finished at 98% of Quota (Tsunami caused key product
delay)
. 2012 Finished at 94% because big project delayed but that
is resolved
Pushing YTD 2013 to 131% of
Quota.
o Gather Forecast data monthly and reconcile with Channel & Tokyo
inventory as well as production lead-time.
o Develop and Deliver Sales Presentations to Partners, Prospects,
and Customers.
o Monitor lead progress weekly and analyze effectiveness by
source, partner, market, and product as well as transition
status to sales forecast.
o Get appropriate updates weekly on major projects/accounts and
ensure that sales strategy on track or modify approach as
required.
. M A R K E T I N G
o Develop quarterly marketing plan for Tokyo discussion/approval.
. Print AD target budget, outline content if new campaign.
. Email/Direct Mail plan outline of
content/timelines/target/market.
. Trade Show/User Group/Webinar schedule, both Direct and
with Partner.
o Ensure CRM system up to date and discuss reports with Tokyo
monthly.
o Identify Successes, Challenges, and Opportunities and work with
Tokyo to create, maintain, and execute appropriate action plans.
East Coast Regional Sales Manager, 2002 to 2007
. Duties included: Developing, Growing, and Maintaining, sales in the
Field Service, Route Sales/DSD, Manufacturing, Logistics, Retail, and
Public Safety vertical markets both directly and through Channel and
OEM partners.
. Responsible for lead follow up, new market investigation and
penetration including email/direct mail and cold calling.
. Secured 3 year $1 Million relationship with Show Care Solutions for
Field Service Solution. Sales process took 7 months and had to
displace incumbent Motorola.
. Developed new Healthcare OEM account incorporating artificial speech
technology.
. Responsible for major Airline partnership solution for in-flight
mobile point of sale that has resulted in $2 million plus sales.
Eric Lenhard Resume Page Two
ADDITIONAL PROFESSIONAL EXPERIENCE
Intermec Technologies, Upstate NY Account Manager, 2000 - 2002
. Collaborate with Product Managers, Business Division Managers, and
Business Partners to maximize direct and indirect sales.
. Direct Responsibility for Major Accounts Worldwide including Kodak,
United Technologies, Xerox, and Corning.
. Developed major OEM account helping to achieve 138% of sales quota.
. Engineered worldwide supply chain solution for Xerox to win 5-year
contract utilizing Barcoding in conjunction with wireless
communications.
Oracle Corporation, Senior Applications Consultant, 1997-2000
. Participate in Sales Presentation Meetings as technical liaison.
. Work with Customer to define and develop business requirements.
. Manage the creation and implementation of project plan.
. Project Highlights/Wins include: Graphic Controls Corporation:
Complete ERP Implementation for Medical Manufacturer.
. Xerox Corporation: Complete ERP/Supply Chain Worldwide Implementation.
Responsible for implementation of Atlanta/Latin America distribution
system. Coordinated solution partnership for warehousing system and
Ecommerce software. Implemented middleware software to enable wireless
data collection.
Naco Data Systems, Sales Support/Sales Engineer/Sales Manager, 1986 - 1997
. Started Companies value added services division, provided hand held
computer programming, graphics printer support utilities, pre and post
sales support.
. Transitioned to Sales in 1988 and established exclusive contracts with
Eastman Kodak for Symbol, Telxon, and Norand Hand Held Data Collection
Terminals, Printronix, Porelon & Zebra Printers, as well as Allen
Bradley RFID equipment.
. Developed 5 year $3 million relationship with Champion Products for
automated material movement/inventory system utilizing barcoding and
wireless communications technology.
. Became sales manager in 1992 and created team of 4 outside and 2
inside sales representatives. Responsible for all end user sales, grew
revenue from $6 million to $12 million. Developed new vendor
relationships for Wireless Mobility and Printer product families.
Created Corporate Presentation and Marketing Materials to expand
nationwide sales focus.
Chart Inc., Computer Programmer/Analyst, 1984 - 1986
. Developed Microcomputer analytical companion tools to company's core
mainframe software offerings for Hospitals, Nursing Homes and
Financial Institutions.
EDUCATION
MCC/Damon Center, MCP, Microsoft Certified Professional Curriculum
NY State University at Binghamton, MBA, Information Technology & Finance
Concentration
Nazareth College of Rochester, BS, Management Science and Information
Technology