Customer Service Technician
Resume:
John taylor
Gray, GA *****
Cell: 478-***-**** Home: 478-***-****
OBJECTIVE
To join a dynamic, patient care centered team of professionals dedicated to serving the unique needs of patients
•
suffering from sleep disordered breathing and associated respiratory diseases.
To provide the highest possible level of customer service to members of the local medical community responsible
•
for providing ongoing care for inpatient, outpatient and homebound respiratory patients.
Email: ***************@*****.***
PROFESSIONAL EXPERIENCE
SleepHealth, LLC Smyrna, GA 2007 Present
Sleep Technician/Marketing Director
Performed MSLT/MWT, night studies, and CPAP, bilevel and auto SV titration studies.
Developed and maintained relationships with all Georgia facility and physician owned labs.
Created and implemented statewide marketing plans for multi specialty referral base.
Pulmonary Associates, LLC Warner Robins, GA 2002 2007
Clinical Coordinator
Directed and managed planning phase, start up and continuing services of sleep lab.
Created and managed referral system with area client base of 60+ studies per month.
Trained, supervised and managed scheduling of all sleep technicians.
Scored all studies including MSLT/MWT, night studies, and CPAP and bilevel titration studies.
Coordinated billing/coding and insurance.
Sleep Sciences, Inc. Atlanta, GA 2001 2002
Scoring Technician
Performed and scored MSLT/MWT and night studies.
Managed CPAP and bilevel titration studies.
Option Care, Inc. Macon, GA 1999 2001
Respiratory Technician
Managed CPAP and bilevel titration studies.
Provided services to VA home oxygen patients.
Southern Regional Medical Center Brunswick, GA 1993 1997
Clinical Coordintor
Directed and managed planning phase, start up and continuing services of sleep lab.
Created and managed referral system with area client base of 60+ studies per month.
Trained, supervised and managed scheduling of all sleep technicians.
Scored all studies including MSLT/MWT, night studies, and CPAP and bilevel titration studies.
Coordinated billing/coding and insurance.
Central Georgia Sleep Disorders Center Macon, GA 1990 1993
Polysomnographic Technician
Performed and scored MSLT/MWT and night studies.
Performed and scored CPAP and bilevel titration studies.
Trained, surpervised and coordinated scheduling of new sleep technicians.
PROFESSIONAL REFERENCES
JOHN TAYLOR ● 478-***-**** ● ***************@*****.***
Jeffery L. Steers, M.D Director
of Transplant Surgery
Aurora St. Luke’s Medical Center
2900 West Oklahoma Avenue
Milwaukee, WI 53215
Work: 414-***-****
Cell: 414-***-****
Gary Ademek
Marketing Director
Clear Channel Communications, Inc.
402 West Gandy Boulevard
Tampa, FL 33611
Work: 800-***-****
Cell: 813-***-****
Jill Johnson, RRT
Director of Cardiopulmonary Services
Putnam General Hospital
101 Lake Oconee Parkway
Eatonton, GA 31024
Work: 706-***-****
Cell: 478-***-****
Additional professional and personal references are available upon request.
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