Mortgage servicing specialist - financial analyst

Herman Kpessou

Phone# 904-***-****

Email: **********@****.***

Summary of Qualifications

• Solid experience in the mortgage industry

• Honest and Dependable with Excellent interpersonal skills

• Team-oriented, Organized and Manage time well

• Flexible to work overtime

• Work well under pressure, Flexible, Quick learner

• Leadership skills, Enthusiastic and Assertive

• Good Presentation skills

• Excellent command over verbal and written communication

• Ability to develop and implement competitive loan services and programs

• Highly skilled in data analysis, management and daily reporting

• Ability to handle multiple tasks and maintain confidentiality

• Proficient in meeting deadlines and work in a team environment

• Responsible for verifying, compiling, and typing application information for mortgage loans

Professional Experience

Bank of America / Digital Intelligence System / Disys 3/2012 – 4/2/2013

Mortgage Servicing Specialist / Foreclosure process Review – BOA - Jacksonville FL

• Review loans serviced by Bank Of America and determine their eligibility for Modification

and/or foreclosure based upon State/Federal statutes requirements

• Contact private attorneys / accountants to ensure the correct handling of specific customer files

• Thoroughly familiar with all state regulatory guidelines and statues in order to correctly refer

mortgages for specific service

• Train new associates, ensuring the following of proper protocol and procedures

• Reviewed compiled and edited appraisals, check legal documents verifying bankruptcy, reviewing

specific state litigation security, maintenance, and grounds personnel

• Required to review documents of specific outreach programs for housing assistance programs

• Strong knowledge of MSP/AS400 and LPS including issues resolution and document

management

PHH Mortgage / Accounting Principals

10/2011-01/2012

Loan processor Assistant (contract)

• Actively assist with pre closing tasks such as underwriting conditions

clearance

• Document review according to PHH and KeyBank guidelines

• Responsible for verifying, compiling, and typing application information for mortgage loans

• Accurately process Pre closing documents: Homeowners insurance-

• Payoffs accounts request and Independent employment verification

CrossTrade Capital LLC 12/2009 09/2011

Business Owner - Freelance Business Consultant

• Trained owners and managers on how to build strong functional organizations through human

resource functions, such as ideal recruitment, performance evaluations, meeting management,

incentive programs and setting of goals.

• Analyzed to operations of small to medium size organizations (1-8 million dollar organizations).

Ensuring accounting systems provide owners and management with accurate numbers so they can

measure the success of their organization.

• Taught management how to cost, what their labor actually costs, cash management, breakeven for

a job and for annual budgets.

• Built strategic business plans that include labor forecasting.

• Compliance with state and local laws and regulations.

• Trained management on successful management techniques.

• Assisted in the development of procedures for consistency in the quality within the organization.

• Development of strategic plans, bank presentations, and sales and marketing programs.

• Analyzed work flow to incorporate quality controls and reduce errors.

JPMorgan Chase - Jacksonville, FL 06/2007 - 11/2009

Imaging Research Analyst

• Documents review for accuracy with State and Federal guidelines

United home Mortgage Center - UHMC - Jacksonville 08/2006 - 2008

Licensed Mortgage Broker - Branch Office Manager

• Generated new business through presentation of bank products to customers and follow-up.

• Provided loan counseling to clients, reviewed overdrafts and created investment portfolio.

• Prepared month-end reports for managers and helped identify and resolve any problems.

• Trained new employees and played key role during several banking conversions and

operational help.

PHH Mortgage 01/2004-08/2006

Audit Specialist

• Reconcile daily Disbursement for Funding Request and report to Leadership

Pre and Post-closing Audit: Review files to ensure all underwriting and closing conditions have

been met and have supporting documentation.

• Responsible for correcting errors and issues with closing documents.

• Accurately managed database with loans process status, clients profile information

• Prepare packages for delivery to closing vendors.

• Updating notes in CASH system and distributing Mortgage to Title agent

for recording.

Education

Master’s in Economic – development Studies – University of Geneva

CAREER ADVANCE TRAINING (ACT)

Certified Business Office Administration

LOME TECHNICAL HIGH SCHOOL

Baccalaureate - High School degree

Contact this candidate