Customer Service High School
Resume:
Candis S Marsh
Austell, Ga
Objective: Seeking a position in the customer service field.
An interesting position with a growing company as a Customer Service
Representative.
Experience:
Spot Reservation
Adventure Sports Reservation Rep Kennesaw,Ga
Make reservation for customers 2012-2013
Handle Inbound and outbound calls
Enter Data/ Customer Info
Handle payments online or over phone
Ryla Kennesaw, Ga
Customer Service /Rep 2006 to 2007
Checked to ensure that appropriate changes were made to resolve
customers' problems.
Executed daily operations of Calls.
Determined charges for services requested, collected deposits and
payments, and arranged for billing.
Conferred with customers by telephone and in person in order to
provide information about products and services, to take orders and
cancel accounts, and to obtain details of complaints.
Publix Super Market Mableton, Ga
Customer Service 2008 to 2013
Approved customer's checks and provided check cashing service
according to exchange policy.
Structured and maintained a great personality.
Answered customer's telephone, mail and in-person inquiries and
directed customers to appropriate sales area.
Received cash from customers and employees in payment for
goods and services, and recorded amounts received.
Computed bill, itemized lists and tickets showing amount due, using
adding machine or cash register.
Issued credit memorandums to customers for returned
merchandise.
Operated ticket-dispensing machine.
Sold candy, cigarettes, gum and gift certificates, and issued trading
stamps.
Education: Pebblebrook High Mableton, Ga
High School Diploma 2005
References: Available upon request
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