Customer Service Sales

Location:

Posted:

December 16, 2013

Antonio Berry

***************@*****.***

Summary:

. 7 years' experience in customer service, cash handling, sales quota

management and reporting, and sales.

Employment History

Hudson News: O'Hare Airport/ Chicago, IL

Daytime Stock, 2009 - Present

. Employed on an organized team which provides replenishment to the

"Hudson News" venders throughout the airport by pulling, arranging,

and stocking orders for the full business day with the strict

responsibility of ensuring that the proper merchandise is in constant

rotation for fellow co-workers and clients.

Target/ Chicago, IL

Sales Floor Representative, 2006 - 2008

. Maintained the essential functions that were conducted at the store's

"Customer Service Desk" which included the duties of assisting all

guests with general inquires and concerns in regards to information

about the store and its products, handled the processing of product

returns, wrote and delivered customer's complaints when the on duty

manager was unavailable, and answered phone calls that regarded

various issues. Also upheld the stocking duties that were required

throughout store and trained new incoming employees.

Vector Marketing/ Winnetka, IL

Salesman, 2007 - 2008

. Prepared sales presentations for potential buyers to show clients for

whom appointments were set up for product demonstrations, in addition

to managing merchandise for sale and creating sales charts to maintain

the required weekly sales quotas.

Lovie Cookie Shop/ Chicago, IL

Customer Service/ Sales Representative/ Salesman, 2007 - 2008

. Maintained a point of sale system while assisting guests with general

questions and matters regarding pastry products and information about

the location. Also kept track of all sales completed during shifts and

performed all of the store's closing procedures that were required for

the position.

Education

Sullivan High School/ Chicago, IL/ 2003 - 2007

Everest College/ Chicago, IL/ 2008 - 2009