social work, administrative assistant

Location:

Posted:

December 16, 2013

Bonnie L . P fleuger

Per rysburg, NY 14129

Work Experience:

Admissions Coordinator

• Coordinated, evaluated and scheduled patient admissions for Inpatient Chemical

Dependency Uni t and Women’s Residential Program.

• Supervised, t rained and provided coverage for outpatient secretarial staff.

• Performed customer service, marketing duties and Health Fair presentations.

• Performed discharge planning for Medically Supervised Withdrawal patients.

• Prepared monthly finance reports and payroll entry.

• Reviewed and submit ted Insurance External Appeals for Inpatient Mental Health

U nit.

• Completed patient admission and discharge reports for New York State Office and

Substance Abuse Services ( OASAS ).

• Worked effectively with referral sources, phone screening, insurance verification,

customer service and assisted families and the general public with appropriate

t reatment options.

• Coordinated all patient t ransportation needs and maintained vehicle maintenance

records.

1997-2000 TLC Health Network ( T r i-County Memorial H ospital )

Chemical Dependency Secretary

• Provide customer service, answer incoming telephone lines and scheduling

appointments.

• Met with patients to complete admission paperwork, insurance verification and

authorization.

• Maintain confidential medical records and updated personnel files.

• Post daily charges for billing purposes, maintained State Reports, collect co-pays and

f iling.

1988-1992 Home Healthcare of Southwestern New York

Home Health Aide

• Monitored and recorded patient health and assisted with daily living skills.

• Performed household duties, meal preparation, shopping, t ransportation and respite

care,

Education

BS in Human Services

H ilbert College Hamburg, NY