Customer Service Medical Assistant

Parisia Cofield

Customer Service Representative - Gemshopping Network

Lawrenceville, GA

**************@*****.*** - 404-***-****

To obtain a challenging medical assistant position utilizing my education, skills and clinical knowledge ; and

where there is opportunity for advancement.

WORK EXPERIENCE

Medical Assistant

Georgia Family Care - Lithonia, GA - August 2013 to Present

Responsibilities

Triage patients including vitals and charting. Perform EKG's, Aorta Scans, and Spirometry Tests. Collecting

urine, blood and other specimens as directed. Assists physicians with all in office procedures. Administer

injections and Venipuncture. Call in some prescriptions to pharmacy. Patient call backs for provider. Help

with vaccine inventory. Give nebulizer treatments. Front office floater. Schedule follow up and new patient

appointments. Check In and Check out for patients. Answered multiply phone lines. Verified insurance and

scanned billing files to HPI. Experience with EMR. Trained new student externs.

Accomplishments

I worked as a team player floating between front office and back office to help manage the flow of patient in take

Skills Used

Teamwork, leadership

Customer Service Representative

Gemshopping Network - Duluth, GA - September 2010 to September 2013

Communicate with customers using web-based tools and demonstrate the associated proficiency in typing

and grammar. Establish customer accounts; process orders, forms, applications, and requests.

Medical Assistant

Hamilton Mill Family Complete Care - Dacula, GA - April 2013 to July 2013

Responsibilities

Chiropractic assistant/medical assistant. Worked closely with a np . Collected specimens, blood draws,

injections, x-ray development and some knowledge of x-ray interpretations. Vital signs,called in scripts .

Scheduled appointments. Ordered pt labs and reviewed labs and called pt with lab results and mailed out

letters. Worked with EMR systems

Accomplishments

Helping the practice move smoothly allowing the practice to grow a little more.

Skills Used

Interpersonal skills, team work, communications, fast learner

Teller

Athens First Bank & Trust - Athens, GA - June 2009 to August 2010

Identified customers, validated and cashed checks; accepted cash and checks for deposit and check accuracy

of deposit slip; record all transactions promptly, accurately and in compliance with bank procedures; answered

inquires regarding accounts and other bank related products; attempted to resolve issues and problems with

customers account.

Medical Front Office Assist

Nu Haven of Hope Inc - Suwanee, GA - September 2008 to June 2009

Scheduled appointments; vital signs, blood draws, ordered labs,performed a range of customer service skills.

Called and mailed pt lab results.Verified eligibility of patient accounts with insurances; assisted with selection

and annotated notes on interviews process .Maintained confidentiality of all pertinent resident care personal

demographics to assure their rights are protected, as per HIPPA guidelines.

EDUCATION

Associate of Science in Medical Assisting

Gwinnett College - Lilburn, GA

ADDITIONAL INFORMATION

Clinical Skills Medical General Business

Vital Signs Diseases College English

EKG'S Anatomy/Physiology Business Math

Urinalysis Pharmacology Public Speaking

Phlebotomy Medical Terminology Microsoft Office

Injections Medical Lab I-III Keyboarding I-III

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