Customer Service High School

Joshua Ryan Garcia

832-***-**** ************@*****.***

To secure a position with a well established organization with a stable environment that will lead to a

lasting relationship in the industry.

Proficient in Microsoft Suite:

Word, Excel, Outlook, and PowerPoint

Adobe Acrobat Computer Literate Copier/ Printer

Macintosh Apple Final Cut Pro

Fax Machine Scanner

Admiral Linen and Uniform Service

Route Service Representative 07/2013 to Present

Performed deliveries to various locations from Houston and Galveston in a timely manner.

•

Maintained Customer orders with correct quantity daily.

•

Maintained a good relationship with Customers.

•

Keep track of inventory before and after every delivery.

•

Researched delivery locations and delivered accordantly.

•

Processed Invoices, along with cash and checks.

•

Operated a 24’ box truck

•

Gulfway Motors

Customer Service Representative 01/2012 to 01/ 2013

Handled multifaceted clerical tasks such as data entry, filing, records management and billing and

•

freight forward

• Assist customers with service calls and troubleshooting of voice and data services

• Answer telephone inquiries from potential customer and set up a sales meeting between prospective

client and owner of company ensuring the highest of level of customer service satisfaction through

observation, communication and implementation of improved programs and procedures.

• Processed all purchasing from various vendors and maintained the status of units and other service

issues.

Processed all customer job tickets.

•

Perform filing, data management, drafting and editing short office memos.

•

BDP International

Cargo and Freight Representative 06/ 2009 to 12/2011

Excelled in role requiring the ability to handle a variety of customer service and administrative tasks

•

and resolve customer issues with expediency.

Handled multifaceted clerical tasks such as data entry, filing, records management and billing and

•

freight forward

Detailed oriented, excellent customer service and team player attitude.

•

Assisted with answering and routing customers to appropriate representatives using a multi phone line.

Maintained communication with International (Overseas) Clients.

Processed freight forwarding invoices.

Researched rates, routings, and/or modes of transportation for shipment of products.

Made arrangements for additional services, such as storage or inland transportation.

Lone Star College – Cypress, TX Presently Attending

Seeking EMT Degree

Jersey Village High School – Jersey Village, TX Class of 2011

High School Diploma

JRG

Contact this candidate