T. Monique Hawkins
**** ******** ****** * College Park, Georgia 30349
404-***-**** * **********@*****.***
EDUCATION
Certificate of Phlebotomy 2001
Nash Community College Rocky Mount, North
Carolina
EXPERIENCE
Patient Service Technician 3/31/2008 -
present
Labcorp/Atlantic Division Atlanta,
Georgia
. Primary responsibility for specimen collection procedures including,
but not limited to venipuncture and capillary draws
. Average of draws are between 10-50 a day; that includes pediatrics,
adults, and geriatrics
. Maintain patient flow by escorting patients to exam rooms, perform
vital signs, document intake information
. Maintain clean environment, stock rooms, order supplies, clean and
sterilize equipment as per infection control requirements
. Obtain medical reports pertaining to exam
. Prepare exam room for exam/procedures
. Assist Physician/NP/PA with office exams and procedures, EKG's,
accucheck & scopes
. Collect and prepare specimens for laboratory, assist physician/NP/PA
in follow through of care
. Liaison between physician and patient; complete all necessary
paperwork
. Provide coverage of front desk when needed, check patients in, answer
phones, schedule appointments, obtain referrals, pre-certifications,
prepare paperwork, calls to surgeons, insurance authorizations for
MRI/CT scans, sort mail, etc.
Clinical Technician 2/10/2007 -
3/31/2008
Durham Regional Hospital Durham, North
Carolina
. Primary responsibility for specimen collection procedures including,
but not limited to venipuncture and capillary draws
. Perform routine patient activities and delegated patient care
procedures of a specialized and technical nature
. Observe and monitor patient condition
. Identify changes in collected patient data and notifying nurse
. Set-up and maintain specialized clinical equipment
Patient Care Technician 11/1/2004 -
02/10/2007
East Rocky Mount Kidney Center Rocky Mount,
North Carolina
. Provide care to patients with chronic renal failure
. Place patients in exam rooms & obtain vital signs when necessary
. prepare patients for exam & draw injectable materials into syringes as
directed
. Serve as circulator in rooms during procedures
. Assist with contacting patients by phone and mail
. Assist with filing and pulling test results
. Administer immunizations and draw blood
. Clean, package and sterilize instruments; stock rooms with supplies
. Perform end of clinic shut down activities as directed
. Perform daily clinic set up procedures as directed
. Assist with managing medication samples, patient education &
management of patient information materials