Customer Service Sales

Zuleika Oliva

***** ********** ** **** * Houston Texas 77037

Cell: 832-***-**** E-mail: ************@*****.***

Summary: Bilingual (English/Spanish) professional with 15 years of

clerical/customer service experience.

Education: University of Houston- G.E.D.

1997 Polytechnic Institute- Word Processor Spreadsheet Operator

Experience: Teller-

2012-2013 WellsFargo Bank-Houston Texas

Customer Service / Sales / Financial Advisor /

2001-2009 PR Specialist or Customer Service Rep -

JPMorgan Chase-Houston Texas

Customer Service / Computer Skills/ Typing / Financial

Assistance / Received company award and incentives for

outstanding customer service

2006-2007 Secretary -

Forged Components-Houston Texas

Customer Service / Faxing / Invoicing/ Filing / Time

Sheets / Typing

1998-1999 General Clerical or Secretary -

Kwik Kill Exterminators-Houston Texas

Customer Service / Invoicing / Payroll / Typing / Faxing /

Filing / setting appointments/ MS Word / Excel / QuickBooks

Work Skills: MS Word-Windows-Excel-Faxing-Filing-Bookkeeping-

Payroll-Time keeping-Customer Service-Invoicing-Typing-

QuickBooks

Volunteer: Polytechnic Institute as a receptionist

Living Word Outreach Church as infant care

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