Sales Customer Service
Resume:
SALES/ CUSTOMER SERVICE/COLLECTIONS
Management \ Sales Marketing \Revenue Building \ Strategic Planning \
Executive Development
Valerie Y. Allen
Post Office Box 2282 Duluth, Georgia 30096
Qualifying Experiences
2012-Present Bay Area Credit Services
Atlanta, GA
Collections Specialist
Medical Collections for the Largest Doctors Group in the United States.
Emcare and Pendrick Medical Client Collections. Contacted debtors to
arrange monthly payments or settlement options to renegogiate their medical
bills from emergency room visits to see Doctors Groups for payments of
services rendered. Closed out all accounts for all clients at the end of
every month for gross collection amounts to calculate total revenue
collected.
2011-2011 M &M Waste, LLC
Atlanta, GA
Sales Consultant
Outside sales included cold calling to new and old customer base and
solicited to door to door businesses, companies, construction companies,
and new business owners for waste container services.
2011-2012 NRC/ First Financial Asset Atlanta,
GA
Collections Representative
Collections with Barclays, Bank Of America and Medical Collections
Experience in contacting debtors on third and fourth levels of paper of
account collections .Skip tracing with Accurint and TLO and different
methods available to locate debtors. Dialer and manual prospecting and
experience in Latitude computer software. Provided solutions to customers
for delinquent accounts. Arranged financial deferment options for
qualifying customers.
2009-2011 Opportunity Investment Developer LLC Stone
Mountain, GA
Senior Investments Account Consultant
Banking instruments Sales, Goldmines Sales, Standby Letters of Credit, MTN
Sales, LTN Sales, Trade Customer service, Account Receivables and Account
Collections.
2006-2008 Waste Pro USA Norcross, GA
Sales Account Executive
Inside Outside and sales included cold calling to new and old customer base
and solicited to demolition companies, construction companies, and new
business owners for waste container services. Negotiated/signed Atlanta
Retailers Association to a multi-year waste services contract for business
owners. Outside sales included contractual agreements of 3-5 year
commitment for new/old business owners, and construction businesses as well
as, obtained deposits for start up accounts. Collect past due account
funds, when necessary. Maintain top sales executive status.
2004-2006 John Henry Consulting Group Inc.
Atlanta, GA
Executive Banking Consultant
Facilitate dynamic and active workshops on leadership, finance, banking,
sales and management. Design, develop and deliver training sales curricular
and resources. Strategically align training and development programs to
support client goals: Assure successful delivery of training utilizing
meaningful measurements and participate feedback. Develop customized
solutions for blended learning initiatives; provided leadership and support
to maintain quality of learning experience after the sale. Consult with
senior managers to assess training needs through an ongoing needs analysis
process. Consistently develop strong and sustainable partnerships with
clients of learning experience after the sale. Consult with senior managers
to assess training needs through an ongoing needs analysis process.
Consistently develop strong and sustainable partnerships with clients.
EDUCATION - Shaw University - Raleigh NC/ Bachelor of Science in
Biology/Business
REFERENCES AVAILABLE UPON
REQUEST
Energetic and success-driven leader with over 10 years of history of
turning marginally performing employees into top producers, demonstrating
and ability to be highly successful in exceeding sales quotas, opening up
new territories, and gaining market share in competitive markets.
. Maintained top sales and Executive status
. Implement Action Plans to complete sales goals
. Executive trainer that emphasizes on revenue
. Closing Skills while driven by results
. Exceptional Communication skills at all levels, verbal and written;
with keen ability to execute goals
. Consistently develops strong and sustainable partnerships with
clients.
.
Contact this candidate