Manager Management

Rey Valdes

Custom Property Management

CAM*****

CGC1510177

Thank you for allowing me this opportunity to introduce myself

to your organization.

My name is Rey Valdes. I am currently working as a property

manager (LCAM) for Custom Property Management Inc. Over

the past eight years I have managed projects in value from five

thousand to over 2.5 million dollars in scope. You will notice on

my resume that I also have extensive experience in information

technology. I am proficient with most PC and mid-frame based

applications (i.e. TOPS, Word, Excel, PowerPoint, multimedia

presentation software, Quick Books). I am willing to entertain a

stand-alone/ fixed position or one that requires multiple job sites

(portfolio structured position). I am willing to travel and am

100% bilingual (Spanish-English).

Thank you in advance for your time and consideration I look

forward from hearing from you and having the opportunity to

meet in person.

Kind regards,

Rey Valdes

Job History:

Current- LCAM Property manager

Currently assigned to a POA based in Port St. Lucie Florida. My

current position involves the day to day management of a 1,400

acre community with 908 residential home sites. My duties include

but are not limited to;

Subcontractor/master contractor supervision (includes

master contracts for residential landscaping, pool

maintenance, common area landscaping, 24 hours security

guard details, gated thresholds).

Chairman of the Architectural Review Board. This board

maintains a liaison position between the developer and the

onsite builder. All design approvals are reviewed for new

construction consideration.

Daily resident concern resolution.

Yearly operational budgeting (current budget exceeds 3.5

million).

Contractor vetting.

Coordination and approval of estoppels requests.

Tracking aged and non-performing accounts.

Assisting legal team with collections. This includes filing

liens.

Report incidents to board President as they arise.

Direct supervision of in-house maintenance personnel and

receptionists.

November 2003 – 2012: State Certified General Contractor –

President of True Color Enterprises Construction Inc. based in

Palm City Florida, State Certified Community

Association Manager.

Was responsible for management of construction and weather

proofing projects. Our annual gross sales ranged between

$500,000.00 and 1.2 million. Were heavily engaged in the NSP

(neighborhood stabilization project) in the City of Port Saint

Lucie. Our primary scope of work was to rehabilitate individual

properties for resale. The average project that we were involved

in has a monetary value range from nine thousand to fifty five

thousand dollars. We also specialized and focus on commercial

weather proofing and painting projects.

May 1997 – November 2003: Solution Center Manager, Hewlett

Packard Company, Atlanta Georgia

Responsibilities included managing day to day operation of

solution center call center. Managed 17 engineers supporting a

wide array of products and services. Most prominent HPUX and

MPE platforms. Was heavily involved with helping to structure

and implement a 24x7x365 support model. Assisted to recruit no

less than 25 engineers to fill various openings. Was directly

responsible for creating and implementing many of the processes

and procedures required to facilitate a 24x7x365 operation. These

processes enabled the organization achieve no less than 100%

direct connect for our world wide customer base.

June 1994 – May 1997: Solution Center Engineer, Hewlett

Packard Company, Atlanta Georgia.

Responsible for high-level systems analysis and the solving of

complex technical problems on the MPE and HPUX platforms.

Delivered telephone consultation and isolation of complex

technical problems as well as ensuring verification of resolution.

Other areas of responsibility:

Second line software support

First level escalation focus for World Wide After Hours

Response Center

Worked closely with members and teams within HP to provide

maximum customer satisfaction for HP products and services

Provided management with feedback on product supportability

Provided user level training

June 1990-June 1994: Information Technology Solutions

Specialist, Hewlett Packard Company, Santa Clara California.

Managed customer business and system resources. Managed

systems including configuring hardware, software, and firmware

updates as well as internal and third party SW updates/upgrades.

Provided complex resolution and consulting to internal customers.

Developed and implemented departmental processes and

procedures. Performed system performance measurement,

analysis, and capacity planning as needed. Lead and participated

in project teams (including OV DTC MGR implementation).

Defined and implemented standards needed to achieve consistent

system configurations and system management. MPE focused.

May 1983-June 1990: Held various system management as well

as application support roles within Hewlett Packard. More detail

upon request.

Formal Education:

University of Phoenix, (focus on Business Management) 2000-

2003

Mission College, Santa Clara California 1988-1990

Los Altos College, Santa Clara California 1983-1986

San Francisco City College, San Francisco California 1975-1976

Certifications:

Certified General Contractor – State of Florida 2005

CGC1510177

Certified Association Manager – State of Florida 2011

CAM38069

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