JORI C SIMMONS
***** ******** ***** ** *** **** Humble, TX 77396
Cell: 832-***-**** Email: ***************@*****.***
FOCUS: Professional, reliable, and courteous administrator seeking a dynamic
receptionist position with daily opportunities that will allow me to reach the company
goals.
PROFILE: Outstanding administrative receptionist offering extensive experience in the
management of daily office operations. Expertise in managing high-profile initiatives and critical
projects in support of top executives. Notable success in development and dissemination of
executive-level communications.
STRENGTHS:
• • •
Client Relations Cost Containment Travel Arrangements
• • •
Office Administration Executive Support MS Office Applications
• • •
Professional Correspondence Process Improvement Typing: 45 WPM
EXPERIENCE:
KELLEY INSURANCE AGENCY, Houston, TX 2011 to Present
Receptionist:
Provide administrative support to staff members across a fast-paced Insurance Agency. Manage
simultaneous projects and maintain calendars to ensure deadlines are met. Schedule executive
meetings and make complex catering and travel arrangements. Service Managers and sales
representatives, including proposal preparation and scheduling of conference and demo rooms
for sales demonstrations. Prepare weekly time, expense, and travel reports. Kept sales
representatives up to date on office issues related to sales meetings and product information
updates. Maintain strict confidentiality of all documents.
ODYSSEY ADULT DAYCARE, Houston, TX 2010 to 2011 Medical
Assistant:
Serve as a key member of interdisciplinary healthcare team for a busy Adult Daycare facility.
Assist MDs as well as PA and RN team in ensuring optimal patient care and smooth daily
functioning of office. Consistently praised for efficient handling of administrative duties
(answering phones, scheduling appointments, maintaining medical records, patient processing)
that allowed doctors and nursing staff to focus on the health concerns of their patients.
BANK ONE CORPORATION, Chicago, IL 2004-2010
Commercial Loan Administrator:
Offered outstanding executive-level support to several high-profile organizations. Served as first
point of customer contact in person and via telephone. Generated comprehensive reports and
dictation. Maintained key areas of the Web site. Prepared loan documents for closing of
consumer, commercial, and real estate loan products to ensure full compliance and quality of
loan documentation for funding. Resolved loan documentation issues with lending team
collaborating on problem solving and process improvements efforts to maintain and continuously
improve loan operations policy, procedure, and performance.
TCF NATIONAL BANK OF ILLINOIS, Lombard, IL 1999-2004
Loan Services Coordinator:
Provided exceptional support in all aspects and phases of the loan process. Carefully reviewed
closed loan files to ensure thoroughness and compliance to applicable regulations and company
policies. Directed exception approval for applications that violated conforming and non-
conforming loan guidelines. Ensured excellent service to internal and external customers.
Attained organizational goals pertaining to loan development, productivity, and quality.
PROFESSIONAL DEVELOPMENT:
Austin Career Center – Administration, Business Management, Mathematics, Communication
Everest College – Business Accounting, Computer Applications, Medical Billing, Medical
Assistant
Bank One Corporation – Professional Sales & Management Training