Medical Assistant

Tiffany Jackson

678-***-**** . ***********@*****.***

CERTIFICATION

Certified Nursing Assistant (CNA)- Georgia Department of Community Health

BLS CPR-American Heart Association

SUMMARY OF SKILLS

* Accurately obtain and document symptoms (chief complaints), vital

signs, and patient history.

* Accurately complete appropriate lab requisitions for tests ordered.

* Perform EKG, recognize artifacts, and perform appropriate

troubleshooting interventions.

* Efficient with medical records management, charting, filing, and

handling telephone.

* Knowledgeable of ICD-9 and CPT Coding for medical billing.

* Correctly abstract diagnosis and procedures for coding medical claims.

* Knowledgeable of Microsoft Word, Excel, PowerPoint and Outlook.

* Knowledgeable of employee benefits and payroll processes.

PROFESSIONAL EXPERIENCE

Emory Healthcare

Oct 2012-

Current

Nurse Tech

. Obtain vital signs, and intake/output of patient

. Chart all patient information in EMR system

. Assist with any patient needs (i.e. toileting, showers, etc)

. Assist RN with any patient care

Benton House of Douglasville

Sept 2011- Jan 2012

Resident Assistant

* Assist all residents with everyday living needs (i.e. showers,

toileting, etc.)

* Skilled in oral and written communication

* Able to operate switchboard telephone systems

* Able to accurately record detailed instructions and messages

A Su Salud--To Your Health (CVS) Sept 2010- May 2011

Registered Medical Assistant

* Performed all aspects of back office medical assisting

* Skilled in communicating with a wide variety of customers

* Skilled in providing exceptional customer service

* Skilled in effectively communicating orally and written

* Able to accurately record detailed instructions and messages

WellStar Pulmonary Medicine Nov 2009 - Jan 2010

Medical Assistant Extern

* Managed all aspects of front and back office, including patient check-

in and check-out.

* Handled phones, scheduled appointments, and assisted patients with

needed information.

* Collected blood and urine specimens and vital signs and assisted

patients to exam rooms.

* Completed appropriate lab requisitions for ordered tests under

physician's directive and received results.

* Created invoices and assisted with billing and collections.

UPS Aug 2007- Current

Customer Service

* Responsible for sorting packages according to postal code.

* Scan each package that has been sorted into bins before loading on

trucks.

* Team Player, Maintain high level of customer service.

Rite Aid

Cashier/Customer Service

* Skill in communicating with a wide variety of customers

* Skill in providing exceptional customer service

* Skill in oral and written communication

* Ability to operate switchboard telephone systems

* Ability to accurately record detailed instructions and messages

Dollar Tree

Cashier/Customer Service

* Skill in communicating with a wide variety of customers

* Skill in providing exceptional customer service

* Skill in oral and written communication

* Ability to operate switchboard telephone systems

* Ability to accurately record detailed instructions and messages

EDUCATION

Covenant Medical Training Certificate- Certified Nursing

Assistant

2012

Sanford Brown College Certificate - Medical Assistant

2010

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