Management Training
Resume:
Robert D. Massena Jr., BSBA, MA
Jackson Springs, NC 27281
acbphf@r.postjobfree.com
U.S. Citizen: Yes
Job Title: Team Leader
Department: IDD Sustainment
Agency: K2 Solutions/Canine Division
Clearance: Active/Sec
Location: Jackson Springs, North Carolina
professional experience
K2 Solutions
Jackson Springs, North Carolina October
2011 to October 2013
Salary: $70,000 USD Annual
Supervisor: David Jensen
Title: Team Leader, IDD Sustainment/Canine
I served as a Team Leader in IDD Canine Sustainment. As the IDD Team
Leader at K2 Solutions, I am responsible for IDD Safety, Basic Care and
Maintenance of IDD's. I am responsible for IDD First Aid as well as Safely
Handling Explosive Training Aids. The Team Leader is also responsible for
the development of a weekly training schedule, the planning for use of the
IDD's, Safe Transportation of IDD's, Kenneling of IDD's.
I recently completed 11 weeks of Integration training with the IDD's at the
Marine Corp Combat Training Center. I successfully completed IDD Team RSO &
I Training along with TTECG IDD Orientation and the complete pre-deployment
(EMV) Mohave Viper Exercises.
The EMV pre-deployment training/Integration Training was valuable for me as
a Team Leader. I was able to experience the complete process of training
with the IDD's through to deployment.
In addition, I have certified 29 IDD's at K2 Solutions. The initial 14
IDD's were Green dogs. To date, I have never had a dog fail a
certification. I take pride in completing these certifications with two
new employees at K2. I feel I brought along and trained both the IDD's and
the new trainers. I hold a commitment to upholding K2 Policy and make an
effort to train and discuss K2 policy situations with trainers in my
charge.
At the request of the Senior Trainers, I designed the K2 Trainers/FSR
Training assessment currently in use to evaluate the skills of trainers on
staff.
I have made a commitment at K2 to complete all basics/collar conditioning
on IDD's in training. I do not cut corners. I have trained Kevin Wood for
a seven month period in preparation for his current FSR assignment. I take
a great deal of pride in my opportunity at K2. I want to be the best at
producing an excellent product for K2 Solutions.
National Organization on Disability November
2010 to October 2011
Fayetteville, North Carolina
Salary: 60,000 USD Annual
Supervisor: Dwayne Beason, CSM Ret US Army Phone 910-***-****
Title: Career Specialist
National Organization on Disability had a "Memorandum of Understanding"
with Army AW2 program. Robert Massena and Dwayne Beason shared the case
load of 133 current cases of Wounded Army Soldiers. The mission was to
assist them in readjusting to life with a Disability. Manage and direct
each veteran to meet his career and family goals. NOD assisted with the
college application process, assisting with money management, resume
building, interview skills and interview preparation. Mr. Beason and I
found several of our "Wounded Soldiers" meaningful fulltime employment. We
had the opportunity to shape and reinvent the lives of many soldiers.
The majority of our veterans were Traumatic Brain Injury cases. This was a
rewarding, but difficult position. I left this position after meeting
Congressman Walter Jones on Capitol Hill while on a Public Relations visit
with Wounded Soldiers. Congressman Jones encouraged me to return to my
roots of Retriever Training to make a difference in the IDD program at K2
solutions.
Carolina Counseling Services November 2009 to November 2010
Fayetteville, North Carolina
Salary: $1000/week 40 hours per week
Supervisor: Verna Dority LCSW Phone: 910-***-**** -
May contact
Title: Licensed Professional Counselor/HR Generalist
Worked with the Clinic Director to interview, hire therapists and other
employees; conduct HR orientation to the clinical workplace; understand
credentialing; collect clinical liability information; and support new
clinical therapists in the workplace as they transition to Carolina
Counseling.
My responsibility was to train and support new employees; to assist them to
understand patient tracking; initial billing procedures; and reading and
understanding Estimation of Billing spreadsheets.
Provide direct support to the Clinical Director by managing employee
complaints/conflicts and provide resolution; manage records; instruct
employees to understand records management.
Assist Clinical Director in solving staff complaints.
Work with/assisted active duty soldiers returning from Iraq and Afghanistan
and their families to help them readjust to state side living and family
life. Provided crisis management daily, while working with families in
crisis, giving them hope and direction.
Clients consisted of returning active duty Army personnel, family members,
individuals, youth, and families.
Murphy's Grill, Inc. April 2005 to October 2009
Dallas, Oregon
Salary: 40 hours per week
Supervisor: Mel Murphy Phone: 503-***-**** - May
contact
Title: Employee Assistance Counselor/Management Consultant -
contract position
Interviewed and managed the progress of 51 employees and their immediate
families to assess personal, health, behavioral, and/or work related
problems; identified and evaluated suitable treatment alternatives;
developed treatment/action plans; provided treatment, and/or referred
employees to appropriate community resources.
Assessed employee's workplace conflicts and/or other issues causing the
employee difficulty; taught techniques to manage and resolve conflict
and/or problems; and provided solution-focused therapy to employees and
their families.
Provided consultation and resource information to management regarding
abuse of leave, absenteeism, substance abuse, family problems, grief,
workplace relationships, and other work related issues and conducted
training for all employees regarding workplace violence, anger and conflict
management, team building, and stress management.
Monitored and coordinated referral services to various community agencies
and assessed the progress made by employees and the quality of services
provided by the referred agency.
Provided crisis intervention to employees and company personnel including
clinical intervention, management consultation, and business resumption.
Maintained client records in accordance with state and federal laws,
professional standards, and the policies of the Office of Employee
Assistance.
Portland Vet Center Clinical Internship April 2004 to
April 2005
Portland, Oregon
Salary: $00 USD per year 40 hours per week
Supervisor: Steve Baker, LCSW Phone: 503-***-**** -
May contact
Title: Readjustment Counselor
Conducted mental status intake examinations to assess the existence of
mental disorders, identified problems and developed treatment plans;
directly participated in and monitored the implementation of treatment
plans. Provided input in diagnostic formulation and participated in
treatment team meetings to present progress reports.
Utilized criteria from current Diagnostic Statistical manual of Disorders
and entered results of assessments into Health Services records.
Conducted Crisis Intervention assessments, assessing the level of lethality
in individuals and developed treatment plans for suicidal ideation clients.
Completed assessments using Psychometric instruments to evaluate alcohol
and substance abuse. Conducted individual, couple and group counseling
treatment for veterans and their families for crisis management, anger
management, alcohol and substance abuse and domestic violence.
Completed psychosocial assessments and supporting documents for assessment
of veteran disability claims.
Cascade Retriever Kennel Year 1985 to Year 2006
Jefferson, Oregon
Salary: $50,000 USD per year 40 hours per week
Supervisor: Self Phone: 919-***-**** - May
contact
Title: Owner
Business Status: Sold for $675,000 in 2006
Managed the daily operations of the business. Interviewed, hired, trained,
scheduled and supervised 10 employees; conducted regular employee
performance reviews; and maintained personnel records.
Managed employees who were sent on business trips both in the USA and
Canada.
Executed all accounting functions; payroll, profit and loss statements;
inventory reports; and spreadsheet information. Developed annual budget and
effectively oversaw the expenditure of funds.
Maintained knowledge of state and local laws, regulations, codes and
ordinances relating to the proper treatment and sheltering of animals;
techniques for properly handling and caring for injured animals; principles
of supervision; and basic understanding of pharmaceuticals commonly used in
the treatment of animals. Interacted effectively and tactfully with pet
owners; and established and maintained cooperative working relationships.
Extensive marketing, networking and advertisement knowledge. Designed
multiple advertisements and brochures and developed working relationships
with various companies for advertisement and promotional purposes. Managed
sales of pet and hunting products and inventory.
Extensive knowledge in finance and business development. Maintained over
100 contracts at a time. Maintained management while having to travel for
business purposes.
military service
United States Coast Guard 1973 to 1980
Rank: Second Class Petty Officer
Honorable Discharge: Awarded Coast Guard Medal of Achievement
education
George Fox University
Newberg, Oregon
Master of Arts, Counseling
Graduated: 2005
GPA: 3.85
Robert Morris University
Coraopolis, Pennsylvania
Bachelor of Science, Business Administration: Accounting
Graduated: 1984
Cornell High School
Coraopolis, Pennsylvania
Year graduated: 1973
training
Bureau of Alcohol, Tobacco, Firearms and Explosives, HME Explosives Imprint
Training - 2012
Couples and Affairs: Managing the Clinical Challenges - 2010
Finding Balance after the War Zone: Considerations in Treatment of Post-
Deployment Stress Effects 2010
Post Traumatic and Acute Stress Disorders: The Latest Assessment and
Treatment Strategies - 2009
Cognitive Behavioral Therapy: Evidence-Based Treatment for Mood and Anxiety
Disorders - 2008
Cognitive Therapy of Personality Disorders - 2008
Learning the language of Addiction: Addiction Counseling and Assessment -
2008
Co-Occurring Disorders - Substance-Related and Mental Disorders - 2008
MDMA (Ecstasy) Abuse - 2008
Marijuana Abuse - 2008
Heroin Addiction and Abuse - 2008
Methamphetamine Abuse and Addiction - 2008
Prescription Drugs - 2008
HIV Infection and AIDS: An Overview - 2008
HIV/AIDS and Drug Abuse - 2008
Cocaine Abuse and Addiction - 2008
Hallucinogens and Dissociative Drugs - 2008
Post-Traumatic Stress Disorders - 2008
Domestic Violence in the Home - 2008
Helping families, Children and Adolescents Cope with Violence - 2008
Medications for Mental Disorders - 2008
The Fundamentals of Mental Health and Mental Illness - 2008
Autism Spectrum Disorder - 2008
technical proficiencies
Microsoft Office Works including: Excel, Spreadsheets, OneNote, Power
Point, Word
awards and recognition
U.S. Coast Guard Achievement Medal
professional affiliations
Professional Retriever Trainer Association
American Counseling Association
volunteer and community work
Grace Christian School: Volunteer Counselor
Linn County Youth Baseball for Lyons Oregon: Youth Baseball Coach Assistant
Linn County Lyons Oregon: T-Ball Coach
Ducks Unlimited Volunteer
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