Sales Manager

Donald S. Clough

** **** ****, #* (Menands, New York 12204

518-***-**** ( ******@*****.***

Senior-Level Sales & Business Development

Account Management ( P&L, Budget Control ( Operations ( Lead Generation

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Highly accomplished, visionary and results oriented sales professional

offering successful experience driving profitability, strategic planning,

and revenue generation through effective management initiatives, branding

solutions, dynamic turnaround and business development initiatives.

Top sales performer, rich career history in cost containment/revenue

creation and sales growth marked by impressive ROI and KPIs.

Deep understanding of sales functions and business tools with a track

record of exceptional client service and relationship building. Strong

communicator with a proven track record using consultative sales techniques

and strategies to influence, negotiate, gain commitment, and develop

relationships.

Risk taker and entrepreneur, with compelling expertise in meeting

organizational goals, time management, problem solving and decision making.

Proven background in management of creative people and content; thrives in

a fast paced business environment. Extremely solutions-oriented.

Disciplined team leader, motivator, and mentor, expert in P&L management,

process re-engineering, and solutions development.

Value Offered... Business Principles

Sales Leadership Direction Strategy and Results

. Sales Team Development & Management

. Critical Thinking & Issue Resolution

. Building Internal and External Alliances

. Defining and Launching Performance Metrics

. Building and Fostering Key Relationships

. Understanding Competitive Landscape

. Identifying Trends/Consumer Behaviors

. Managing Sales Forecasts/Revenue Activity

Professional Experience

2011-Present: Founded and developed DNC HOLDINGS LLC. as Owner/Operator of

this property management company, manage 8 apartment units in 3 buildings

and 2 Laundromats generating $8-10K in revenues/month. Also founded Health

& Wholesome LLC., a start-up healthy food vending machine business

servicing local schools, gymnasiums, businesses, and health clubs.

Transferable skills include:

< Cultivated numerous business relationships through relationship

building, networking, and rapport building. Accurately identified

company needs and offered dynamic, consultative sales expertise.

< Identified and implemented numerous strategic sales and operational

solutions that directly impacted productivity, retention, and

efficiency.

< Sold vending machine units by demonstrating product scope, features,

and benefits.

< Attracted tenants through excellent, friendly, approachable customer

service. Demonstrated value to tenants through space functions, scope,

and adaptability for various lifestyles and tastes.

ABF, Fort Smith, Arkansas

1990 - 2010

Branch Manager (1995 - 2010)

Based in Albany, NY, chief leadership and management of all aspects of

operations, sales revenue, team development/management, and P&L. Coached

sales team. Supervised logistics, distribution, shipping, and daily

warehousing.

continued...

Donald S. Clough

Page 2 518-***-**** ( ******@*****.***

Professional Experience...

Branch Manager Continued...

Scheduled and managed staff. Ensured equipment and physical plant

operational reliability, safety, and compliance. Served as Relay

Coordinator for all Canadian freight, including: reporting, documentation,

customs-relations, and warehousing. Held direct accountability of OSHA

safety and regulatory compliance. Managed team screening, selection, and

hiring, provided performance reviews and feedback.

< Awarded President Club for leading team to recognition as Top 10

Revenue Producer in the country.

< Consistently ranked in Top five for revenue; rewarded with top 10%

bonus on multiple occasions.

< Successfully oversaw this $15M operation with 40-50 union/non-union

employees.

< Scheduled, coordinated outbound/inbound freight, long-distance

scheduling, and trucking operations.

< Devised, planned, and integrated training programs to motivate and

increase employee retention.

< Achieved recognition for best claims ratio, both inbound and outbound.

< Setup and shipped store locaters for Fuji Film, seamlessly coordinated

the distribution of 6000+.

< Serve as 'go-to' resource, striving to gain market share and increase

profitability through market analysis, identifying niche

opportunities, strengthening competencies, and developing sales teams.

< Cultivated and sustained high performing work environment,

facilitating key communication, employee relations building, and

recognition as core strategies to grow business.

Early Experience: Worked as Branch Manager (Burlington, VT) with

accountability for revenue of $12 million. Managed 5 non-union staff and 10

union staff. Worked as Terminal Manager based in Springfield, MA.

Championed role as Sales Representative for Yellow Freight System, Overland

Park, Kansas.

Education & Credentials

Bachelor of Science in Business Administration

Major: Transportation and Distribution Management

Syracuse University, Syracuse, NY

Training & Development:

Sales Training: Sales Negotiation, SPIN Selling, International Sales,

Global Supply Sales

Operations Training: Entrepreneurial Boot Camp, Operations, Leadership,

Phillips Quality Process

Leadership and Business Skills

< Sales, Account Management, Revenue Generation

< Strategic Operations Management

< Transportation/Distribution, Logistics

< Startup Operations, Relationship Building

< Persuasive/Influential/Effective Communicator

< Key Performance Indicators (KPIs)

< Profit & Loss Accountability/Budget Management

< Align Operations to Business Goals/Directives

<

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