Customer Service Project Manager
Resume:
CLIVE GALLAGHER
Carney, Co Sligo
Ph: 003***********
Email: **************@*****.***
KEY SKILLS:
Highly skilled and qualified plumber/fitter
Holder of full clean B driving licence [Irish]
Experienced in large scale projects i.e. [pier b Dublin airport]
Installation, maintenance and servicing of renewable energy services and equipment
Current safe pass
Responsible for staff supervision & training and recruitment
Computer literate with experience using Microsoft Office packages
Excellent customer service and interpersonal skills and experience in conflict resolution
Hardworking, reliable, flexible, punctual with a good work ethic
Ability to work well as part of a team as well as off my own initiative
WORK HISTORY:
2012 – 2013 Celsius mechanical, unit3, stadium BS Park, ballycoolin, Dublin
Position plumber/fitter, fore man.
Duties Day to day completion of onsite tasks, coordinating with on site project managers.
Responsible for a four man team, ensuring all health and safety requirements have been met.
Working to a schedule and meeting the demands of a high profile site e.g.{pier B Dublin airport}
Responsible for ordering and delivery of materials.
2010 – 2012 CK Maintenance, Carney, Co Sligo
Position: Plumber & Renewable Energy Specialist (Self-Employed)
Duties: Running a successful business servicing the domestic, commercial and industrial market
Installation, maintenance and servicing of renewable energy services and equipment
Research completing training and bringing new technologies to the business
Specialist in under floor, geothermal and wind technology products
Working with power tools and precision tools to a very high standard
Cash handling, banking, credit card transactions and cash consolidation
Responsible for pricing, sourcing, ordering and ensuring materials arrive on time
Working to budgets and deadlines and responsible for accounts
Involved in after sales service and organising feedback &repeat sales marketing
General administration, using Email and MS office suite
Ensuring the strict health & safety codes are met at all times
2000 – 2010 Environmental Installations Ltd, Ballintogher Business Park, Co Sligo
Position: Project Manager / Supervisor / Renewable Energy Specialist/ Plumber
Duties: Project managing large installations and ensuring client satisfaction
Supervisor for up to 10 employees and responsible for their training
Arranging staff meetings, sales techniques and motivation
Sales and marketing experience – Bringing our specialist services to trade shows and clients
Research completing training and bringing new technologies to the business
Installation, maintenance and servicing of renewable energy services and equipment
Specialist in under floor, geothermal and wind technology products
Responsible for pricing, sourcing, ordering and ensuring materials arrive on time
Working to budgets and deadlines and responsible for accounts
1995 – 2000 Kevin White Plumbing Services, Drumcliff, Co Sligo
Position: Plumber
Duties: First and second fix plumbing in domestic and commercial sites country wide
Installation, maintenance and servicing of heating systems
Taking in deliveries, sorting stock and replenishing materials
Customer service and communication with the clients to ensure satisfaction
Ensuring the strict health & safety codes are met at all times
Keeping all areas clean & tidy
EDUCATION & FURTHER TRAINING:
2011 Safe Pass
2010 Manual Handling
2009 WES (Wind Energy Solutions) – Wind Turbine Product Training
2008 Proben – Wind Turbine Product Training
2007 Swift – Wind Turbine Product Training
2007 Working at Heights Safety Training – Scissor Lift Ticket
2005 Sonnen Kraft – Solar Thermal Product Training
2004 Kingspan – Solar Thermal Product Training
2004 NIBE Sweden – Geothermal Heat Pump Product Training
2004 NIBE Sweden – Air to Water Exhaust Air Product Training
1998 – 2002 FETAC Level 6 – Qualified Plumber
1996 Leaving Certificate passed with honours – Grange VEC, Co Sligo
REFERANCES:
Alex Byrne (Director) – Environmental Installations Ltd, Ballintogher Business Park, Co Sligo – Ph: 086-*******
Paul Mcgarry [director]- Celsius mechanical, unit 3, stadium bs park, ballycoolin, Dublin.- ph: 087-*******
Contact this candidate