Donna M. Garrison *** Morris Pond Road Aiken, SC *9801
Phone: 706-***-****
email:*******@****.***
Social Service Professional
Counseling/ Case Management/Crisis Intervention
** ***** ** ******tence in the mental health field and Women's shelter to
included rehabilitation, drug abuse, violence and anger treatment programs
QUALIFICATIONS
. Specialized study in Behavioral and Human Services
. Experience in Assessments, Treatment planning, Case Management,
Advocacy, and Discharge planning
. Experience with adolescent and adults with mental illnesses
. Facilitating support groups
. Case Management/Crisis Intervention
. Developed and implemented treatment plans Strong communication and
team-building skills.
. Ability to manage multiple tasks in a pressured environment
WORK EXPERIENCE
Safe homes of Augusta Augusta, GA April
2012- July 2013
Shelter Advocate/Children's Coordinator
. Provided direct services to victims of domestic abuse and their
children including
crisis intervention, safety planning, counseling, advocacy, parenting
support,
information, and referral.
. Provided direct services to the homeless population; including
intervention, safety planning, counseling, advocacy, information and
referral.
. Participated in a team-oriented approach to case management by
attending shift
reports scheduled during your shift.
. Maintained client files, agency files, statistics, forms, and other
record keeping as
required.
. Completed intakes (both direct service and paperwork) within 8 hours
of client
entering shelter.
Department of Juvenile Justice Augusta, GA
November 2005 - April 2012
Assistant to the psychologist and LPC in the Mental Health
Department
. Assisted patients with therapeutic activities
. Observed and learn the daily routine for youth in detention
. Assisted youth in making appropriate behavioral and
attitudinal changes.
. Maintained a daily log of intake and release statistics,
medication required and administered,
unusual behavior, arrival and departure of visitors and
other pertinent items of information as
required by Juvenile Detention Center policy.
. Conducted and performed constant security assessments,
checks and monitors as well as took
measures to insure custody, control and protection for all
staff and the population.
. Observed youth constantly to detect potentially dangerous
or deceptive acts
St. Joseph Hospital Augusta, GA May 2000-
May 2005
Secretary
. Scheduled and confirmed patient diagnostic appointments,
surgeries and medical consultations.
. Compiled and recorded medical charts, reports, and
correspondence, using typewriter or personal computer.
. Interviewed patients in order to complete documents, case
histories, and forms such as intake and insurance forms.
. Performed bookkeeping duties, such as credits and collections,
preparing and sending financial statements and bills, and keeping
financial records.
EDUCATION
Currently enrolled in Masters Degree program - Clinical Counseling
Troy University Augusta, GA 2012
Bachelor's Degree - Psychology
Prime Solutions Treatment Program Greenville, SC 2006
Prevention, Intervention, and Treatment of Substance Abuse - Certified
Instructor
Bryant and Stratton Business Institute Rochester, NY
Secretarial Science - Associates Degree
computer skills
Proficient in using personal computer skills:
Microsoft Windows Office, Excel, PowerPoint, Microsoft Outlook for e-mail
correspondence and Type 70 WPM
Reference Available Upon Request