Customer Service High School

CURRICULAM VITAE

PERSONAL DETAILS:

KEY SKILLS AND COMPETENCIES

NAME: SHANKHANIL CHAKRABORTY

C/o-SEKHAR CHAKRABORTY

* ***** ******* ** ***** management

From SIHM, KALYANI

Phone: 817*******, 993-***-****

Email ID- *******.****@*****.***

DOB- 18April 1989

Present Address VILL-EAST BADKULLA, P.O.-BADKULLA P.S.-TAHERPUR,

DIST-NADIA

PIN-741121, WESTBENGAL

Religion HINDUISM

Sex MALE

Marital Status UNMARRIED

Languages Known ENGLISH,HINDI,AND BENGALI

Hobbies PHOTOGRAPHY, TRAVELLING, MODELLING

Having a professional manner with an emphasis on hospitality and guest

service.

Calm, efficient and organized.

Friendly disposition with clear spoken English.

AREAS OF EXPERTISE:

Up selling, promoting hotel facilities,

Customer service, Training of new comers

Resolving guest disputes, greeting guest.

WORK ROLE: Responsible for providing a friendly welcome & high-quality

service over the phone to guests arriving at the hotel. Constantly portraying a

highly professional image of the hotel & paying particular attention to guest

satisfaction & efficiency.

Name of Examination Name Name of The Year of Passing Marks

Institution Degree with Branch Board / University

ANJANGARH Madhyamik W.B.B.S.E. 2004 67.3%

HIGH SCHOOL Pariksha(10)

UNITED Higher Secondary W.B.C.H.S.E. 2006 63.4%

ACCADEMY (10+2)

SCHOOL OF Diploma in hotel IH&RA 2010 70%

INDIAN HOTEL management

MANAGEMENT

Academic Qualifications

EXPERIENCE

HAVE DONE 6MONTHS INDUSTRIAL TRAINING FROM PRIDE HOTEL,

PUNE

HAVE DONE JOB IN PALLAVI INTERNATIONAL HOTEL AS A FRONT OFFICE

EXECUTIVE FOR 6 MONTHS

RECENTLY IN GLOBAL INSTITUTIONS AS A FRONT OFFICE FACULTY FROM

NOV,2012

Shankhanil

chakraborty

Contact this candidate