Customer Service Representative

Lamar Walker

Well-Organized and Hard-Working Individual in Admnistration

Lithonia, GA

***************@*****.*** - 678-***-****

WORK EXPERIENCE

Server/Bartender

Georgia Tech Hotel & Conference Center - Atlanta, GA - October 2006 to Present

Atlanta, Georgia

Responsible for the setting and decorating of tables according the clients request.

Provided each guest an exceptional hotel dining experience with personal attention.

Served a variety of alcoholic and non-alcoholic beverages, while building relationships with each and every

guest.

Monitored and maintained cleanliness, sanitation and organization of assigned work areas, making sure to

practice “clean as you go” policies.

Possessed a upbeat, positive personality and willingness to work on a team, with the ability to move quickly,

carry and balance heavy loads and work standing up for long periods of time.

Production Supervisor

Trinity Food Service - Atlanta, GA - September 2004 to October 2006

Supervised a staff of 6-8 inmates, in preparing meals for housing inmates and staff.

Expedited in careful preparation for individuals with sensitive diets and beliefs.

Maintained daily inventory, using basic measuring skills to eliminate waste.

Package Handler

United Parcel Service - Doraville, GA - June 2002 to March 2004

Loaded and unloaded carrier trucks checking for errors for new routes and possible re-routes.

Sorted incoming and outgoing packages by destination, weight and priority.

Assisted in labeling and scanning packages for accurate tracking and delivering.

Order Selector/Forklift Operator

Coca-Cola - Alpharetta, GA - September 2000 to June 2003

Cleaned and prepared an assortment of aircraft cabins for new departures.

Properly stocked the Attendant's Quarters with requisitioned supplies.

Inspected stock levels of refreshments and temperatures of those equipments, to assess any solutions.

Customer Service Representative

E-Trade Securities - Hiram, GA - March 2001 to July 2002

Responsible for troubleshooting basic and technical problems.

Responded with processing and balancing customer accounts with minimal error.

Assisted customers in the purchasing process within short and long-term investing.

Executed daily operations and day to day goals assigned by management.

EDUCATION

Bachelor of Science in Business Administration

DeVry University - Decatur, GA

September 1999 to June 2003

SKILLS

Programming HTML COBOL Software MS Word MS Excel Operating Systems Novell WIN XP/

Vista/ JAVA CSS MS Access MS Visio MS DOS WIN NT/7 VISUAL BASIC MS PowerPoint

LINUS/UNIX

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