Production/Engineering Manager

Kevin M. Donovan

*** ******* ****** ( Belmont, NC 28012

cell: 704-***-**** ( **********@*******.***

Operations/Plant/Manufacturing Management Profile

Over 30 Years of Experience in Operations and Production Environments,

including 20+ Years in Leadership and Management Positions. Extensive

Background in Global Operations, including China, Vietnam, and the

Honduras.

Portfolio of Achievements includes Double-Digit Performance Improvements

(Productivity, Quality, Safety, Service), 6-Figure Cost Reductions, Complex

Operational Transitions, and Multicultural Team Leadership Contributions.

Specialist in performing at world class level in all manufacturing and

distribution environments and industries.

Quality-driven, process-focused manager and leader with strong strategic

and tactical experience in manufacturing and production environments,

holding full P&L responsibility for multimillion-dollar operations.

Collaborative and motivational leader who builds successful relationships

with team members, vendors, customers, and partner companies. Able to adapt

readily to new environments and operations, including dramatic cultural

changes. Core skill areas:

Continuous Process Improvement ( Lean Manufacturing ( Multi-Location

Vendor Management

Kaizen & Kanban Methodologies ( Cross-Functional Team Leadership (

Safety & Quality Programs

Operations Relocation ( Total Quality Management ( Logistics &

Transportation ( Customer Service

Staff Training & Evaluation ( World Class Manufacturing Practices (

Quality Assurance ( Supply Chain

Production / Manufacturing Industry Experience

** Worked as ESL Teacher for the Victor International Learning Institute,

People's Republic of China, 2008-2009

VISION METERING - An AUSTIN INTERNATIONAL COMPANY ( York, SC ( 2010 -

Present

Domestic electric and gas meter manufacturer/refurbisher

Production Manager

. Direct all production, shipping, receiving and warehouse functions

and activities

. Manage activities of five supervisors and 150+ hourly employees

. Designed and implemented warehouse and inventory control systems for

improved efficiency and performance

. Introduced continuous improvement strategies and concepts

. Produced Company best ever single month shipping result

KEY CONTRIBUTIONS & ACCOMPLISHMENTS:

Implemented process changes that improved first-acceptance quality and

increased shipments by nearly 30% after only one year with the organization

MARTIN FURNITURE ( San Diego, CA ( 2007-2008

U.S. furniture manufacturer with $100 million in annual sales.

Director of Import Manufacturing

Oversaw all production and shipping schedules for 8-10 vendors. Managed all

aspects of wood office chair product line, from samples to order

fulfillment. Monitored all Quality Control functions on wood chair

products; partially supervised QC on large majority of other products.

Directed, trained, and coached production and quality teams.

KEY CONTRIBUTIONS & ACCOMPLISHMENTS:

Led the charge to improve on-time shipping performance at vendor factories

through mentoring of management and production teams and aggressive

monitoring of production flow processes and procedures.

Director of Import Manufacturing, continued

. Supervised 20+ direct reports on production, quality, and shipping

teams

. Calculated inventory requirements and managed FIFO flow of goods

through warehouse in China

. Initiated practice of daily parts progress reports from all vendors

for distribution to VP of Sales in order to communicate order status

to customers.

. Delivered after-hours training classes 2x per week with office team

members to improve their English speaking, listening, and writing

skills.

MAGNUSSEN HOME ( High Point, NC ( 2006-2007

Manufacturer of home furnishings (wood, metal, and glass products) with

$120 million in annual sales.

Country Manager, China

Held full responsibility for all functions and activities at 32 source

vendor factories, including complete adherence to engineering and quality

standards. Supervised, trained, and mentored group of over 40 Quality

Control Inspectors, as well as office team of 9 Chinese personnel and 1

U.S. expatriate employee. Managed sample production, price negotiations,

and packaging/ shipping tasks.

KEY CONTRIBUTIONS & ACCOMPLISHMENTS:

Spearheaded effort in reducing number of vendors from 32 to 17, leading to

decrease in number of QC inspectors from ~44 to 27 and improve efficiency

of entire team through travel requirement reduction.

. Led and mentored 50+ direct reports on production, quality, and

shipping teams and office staff

. Directed manufacturing efforts to support shipping priorities to

customers and warehouses

. Instituted compiling of manuals that detailed all engineering and

quality specifications at all source vendor factories, resulting in

improved throughput time through avoidance of production stoppages

(based on uncertainty of product conformity to standards).

. Improved communications and relationships between the company and the

factory owners based on abovementioned manual development.

PENNSYLVANIA HOUSE FURNITURE ( Lewisburg, PA / Greensboro, NC ( 1988-

2006

$65 million global manufacturer and seller of wood, leather, and fabric

upholstered products.

Director of Quality Control & Warehouse Operations, 2005-2006

Director of Import Operations, 2004-2005

Manager of Engineering, 2003-2004

Senior Industrial Engineer, 1993-2003

Industrial Engineer, 1988-1993

Built consistent record of achievement and advancement through increasingly

responsible positions, including progression from non-management to

management. Managed distribution center operations, including repair and

replacement parts centers. Functioned as Engineering & Quality Manager for

vendor factories in China, Vietnam, and the Honduras, overseeing production

of samples and shipping logistics.

KEY CONTRIBUTIONS & ACCOMPLISHMENTS:

Drove efforts in converting assembly processes from "pass along" style to

cellular manufacturing model, with innovative workplace designs, ergonomic

improvements, proper tool applications, and process designs leading to:

- Improving 1st inspection passage from below 60% to over 90%.

- Reducing headcount by more than 30 while improving employee morale.

- Increasing the number of SKUs produced weekly from 10 to more than 40.

- Decreasing cost of nonstandard labor in assembly department from $700/day

to $100/day average in 2 years.

. Led operations to achieve on-time order fulfillment rate of 93% from

distribution center for all product offerings, as well as recovery

and resell of over 300 damaged items and reduction in outstanding

replacement parts orders from over 500 to less than 50 in under 9

months.

. Facilitated company's initiative in achieving long-overdue set-up

reduction improvements, as well as machine utilization and throughput

time enhancements.

. Managed the operations' transition to an all-import business model in

2004 that led to company expansion.

. Drove the effort to establish a new warehouse operation after

breakaway from combined corporate distribution center; hired and

trained team of 40+, developed processes for efficient operation of

the facility

. Coordinated order processing to balance inventory by sku to satisfy

demand and maintain factory efficiency

. Handled day to day management of receiving, shipping, and inventory

control functions at distribution center

. Supported customer service and sales representatives efforts to

prevent and solve customer problems

ADDITIONAL CAREER EXPERIENCE

Industrial Engineer, Hall China Company, 1984-1988

Industrial Engineer, McGraw Edison Power Company, 1981-1983

Industrial Engineer, Harley Davidson Motor Company, 1980-1981

Education & Credentials

Associate of Science in Industrial Engineering Technology

Pittsburgh Technical Institute, Pittsburgh, PA

Professional Training: Leadership Training for Managers in the Wood

Industry, North Carolina State University; Dale Carnegie Leadership

Training; Multiple APICS Seminars; Continuing Education Courses, Penn

College

Military Background: United States Army, 3 years

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