Customer Service Sales
Resume:
Richard isaiah lopez
**** ******* ****. #***, ****** Christi tx, 78413
*********@*****.***
OBJECTIVE
To obtain a challenging, highly motivated and demanding position that will fu r ther enhance my
k nowledge and management skills, and where I can add value and grow with Wells Fargo.
S kills: Cash handling/Management, Goal oriented, People oriented, Team Building Expertise, Strong
Conflict resolution skills, Exceptional t ime management skills, Detail Or iented, M icrosoft Word, Excel,
PowerPoint, Publisher, SVT, SVP
E XPERIENCE
6/16/2013 to cur rent Wells Fargo Bank Corpus Chr isti, Texas
Teller
• Process t ransactions for customers to help manage their f inances
• Finding ways to make financial services more convenient for customers
• Recommending additional products and services to meet customers’ needs
• Play an essential role in finding the r igh t solutions for customers
• Provide excellent customer service
• Receive frequent recognition and rewards for top performance
• Work closely as a key member of a team
• Excel at mult i tasking
02/02/2013 to 06/17/2013 Gold and Silver Buyers Corpus Chr isti, Texas
Store manager
• Coordinates all store activi ties in a manner that maximized sales, profi ts and customer
satisfaction.
• Properly Testing, Identifying, and weighing precious metals and enter ing and balancing
t ransactions.
• Cleaning and Main taining Store
• Marketing and promoting the store
• Ensure all law enforcement forms are in compliance, within completion and submission
g uidelines by governing state.
• Main tains a high level of customer service by ensuring that service standards are high and
t hat complaints from customers are quickly resolved.
2/16/2012 to 1/28/2013 Island Villa Apar tment Homes Corpus Chr isti, Texas
Leasing consultant
• L isten to resident requests, concerns, and comments.
• Received all telephone calls and in person visits.
• Main tained cur rent resident f iles.
• Type lease and appropriate paperwork.
• Accepted rental payments
• Assist in monitoring renewals
• Have prospects complete applications in accordance with company procedure and the Fair
H ousing Requirements.
• Applied product knowledge to clients’ needs by communicating the features and benefi ts to
close the sale.
• Inspected models and available make readies.
I BC Bank Corpus Chr isti, Texas
8/10/2009 to 2/17/2012
area teller supervisor (ats)
• Managed five branches in the Corpus Chr isti market on the operations side and product sales
performance.
• Conducted quar terly surpr ise audits on teller drawers and t ransaction history.
• Received all checks, cash, or other negotiable inst ruments in payment of fees or charges.
• Verified amounts and endorsements.
• Ensured enough cash is kept in teller drawers for daily needs
• Conducted a variety customer service tasks which include providing account balances, t ransfer
of funds, t racking deposits and various record changes.
• Kept bank losses at a minimum.
• Top-Teller Seller for the Year Platinum Performer
EDUCATION
Del Ma r College Corpus Chr ist, Texas
08/2010 TO 12/2010
• Small Business Management-Associates Degree
• 08/2005 to 05/2009 Odem H igh School Corpus
C hristi, Texas
• Diploma (4.0 GPA)
R EFERENCES
N icole Edgar 512-***-****
Sandy Lee Vela 361-***-****
Sylvie-Apar tment Professionals 361-***-****
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