Customer Service Sales

Keith Mills

*** ****** ******

Filer, Idaho *****

208-***-****

********@*******.***

SUMMARY OF QUALIFICATIONS:

. Management and Engineering professional with broad experience across

high tech and construction industries.

. Excel in project and program management arenas.

. Strong technical and customer service skills.

. Excellent track record for successfully managing teams of people and

bringing projects in on-time and within budget.

. Work style is conscientious, detail-oriented and results-driven.

. Positive leadership style.

EMPLOYMENT HISTORY:

Emery Inc., Company Manager, May 2001 - Present.

. Total Management for highway construction company with an employee

base between 25 and 90.

. Manage all construction activity including bidding, cost analysis,

master scheduling, and timely completion.

. Completed all income reports, managed payroll and dispersed payments

to subcontractors.

. Hired and supervised employees and coordinated heavy equipment

maintenance.

. Managed million dollar road construction projects in Idaho and

coordinate with State Engineers.

. Managed all facets, including bid process, hiring, costs and pay-outs

to subcontractors.

Applied Materials, Total Product Support Engineer III, Oct 1994 - May 2001.

. Responsible for up to 50 employees world-wide in servicing Chemical

Mechanical Polisher (CMP) equipment and Physical Vapor Deposition

(PVD) for Semiconductor manufacturers located in North America, Asia

and Europe.

. Led continuous improvement programs and retro-fits and provided on-

site and phone-based technical support to a team of field service

engineers.

. Served as liaison between CMP Division and Spare Parts Division.

. Provide on-site Sales support for technical equipment and give Sales

presentations for purchase of new equipment or modifications to

existing equipment.

. Conducted weekly meetings with customers to review installed base

performance.

. Managed factory source inspections and assisted sales team with

performance specifications and system configurations as part of "zero

defect installation" initiative.

. Initiated and maintaining recommended stocking levels program for

global warehouse locations.

EDUCATION:

University of Idaho, Bachelor's Degree Electrical Engineering

College of Southern Idaho, Associate Degree General Engineering

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