STANLEY S. GREENE
Hawthorne, NJ *****
**********@*****.***
SENIOR IT BUSINESS ANALYST
. Extensive experience providing leadership in the end-to-end development
of practical, cost effective solutions to business problems at the
departmental or enterprise level.
. Skilled in managing productivity improvements and operational cost
reduction through process engineering in multiple industries and
application areas. Well organized with high standards, analytical mind
and creative problem solving skills. Effective communicator with both
technical and non-technical individuals. Adapts easily to the
unexpected, with the ability to bring order to chaos.
Expertise includes:
> Business Relationship Management operating as point of contact between
the business and technology
> All phases of the Software Development Life Cycle (SDLC) and
methodologies.
> Leading multiple projects/teams simultaneously, delivering projects on
time and within budget.
> Leading/mentoring teams to establish common team direction and standards,
focusing on accuracy and completeness of project deliverables for any
size custom or 'out of the box' IT solution.
> Facilitating work sessions to elicit and document concise business and
functional requirements.
> Leading Business Process Engineering/Reengineering analysis and modeling.
> Excellent written, verbal, organizational, and presentation skills; works
and communicates well with all levels of corporate hierarchy.
> Industry experience includes Chemical Manufacturing, Telecommunications,
Prescription Benefit Management, Package Tracking and Distribution,
Insurance, Investment Banking, Financial Services, Broadcasting, and
Pharmaceutical.
Skills include: Project Leadership/Management; Process Engineering/Data and
Process Modeling; Data Analysis; Data Flow Diagramming, Workflow;
Business, Functional and Traceability requirements documentation; GUI
Design, Team and user training; Test Scripting; Testing; Use Cases; Agile &
Waterfall Development Methodology; Technical background includes
programming, systems and database design.
Technical Skills include: MS Office; Microsoft Business Intelligence and
supporting MS Services; SQL; HP Quality Center; MS Visual Studio/TFS;
SharePoint 2010; IBM Clarity and Cognos Financial Reporting, Vertex Sales
and Use Tax software; Sarbanes-Oxley Testing and Compliance.
PROFESSIONAL EXPERIENCE
On 08/23/2011, Ashland, Inc. acquired International Specialty Products
Aug 2011 - Sept 2013
New role as of Feb 2012: Senior Technical Architect/Project Manager for
Finance Org.
> FICO Test Lead in upgrade from SAP EEC 4.6 to 6.0
> Proposed and managed reversing the outsourcing of the monthly sales and
use processing/tax filing, saving Ashland over $100K per year, and
improved timeliness and accuracy of filing. Trained Tax department on new
software and monthly processes.
> Provided leadership in the migration of ISP financial information from
the ISP ERP system to SAP EEC 6.0.
International Specialty Products Jan 2009 - Feb 2012
Business Relationship Manager/ Senior Business Analyst
As Business Relationship Manger, I was the liaison between Information
Technology and Senior Management, supporting the VPs of Finance,
Accounting, Treasury (incl A/R & A/P) and Tax Departments in the following
areas: IT planning, process improvements, application selection/support,
software asset management, business requirement gathering/documentation;
training and meeting facilitation. As Senior Business Analyst,
developed/reviewed Business and Functional requirements for development
organization, supported project development, developed/executed test plans
and coordinated testing for various application platforms; including
software design and deployment of the MS Business Intelligence platform.
Developed requirements and supported reengineering of Corporate Management
reporting system; managed the integration, and training for new Sales/Use
Tax software; BI Accounts Receivable reporting; BI Inventory Reporting;
Monthly Financial Close process improvements; several domain-specific
analysis cubes, member of the Agile and MS TFS deployment teams.
Medco Health Solutions December 2006- Jan 2009
Senior Business Analyst - Enrollment and Eligibility
As contact point between the Business and IT, led requirements gathering
sessions to identify, document and refine new business processes, process
improvement opportunities, process gaps, software defects, and Medicare
compliance issues. Develop Functional Requirements documentation for
software development following strict corporate SDLC guidelines. Key
successful projects include:
> Enrollment & Eligibility dashboard to simplify executive access to key
process metrics on corporate intranet.
> Defined requirements in support of managing a new Medicare-D prescription
drug plan.
> Documented and delivered training on a new enterprise requirements
authoring tool to an audience of requirements authors, developers,
approvers and reviewers.
Unilever February - December 2006
Consulting as Finance Team Test Lead
Test Lead for a large scale SAP project. Supported SOX compliant software
development lifecycle reporting; defined test related processes for status
tracking on internally developed reporting tool; developed custom MS Access
reporting to cover gaps in the internal progress reporting tool; supported
tracking and timely resolution of defects; trained testers on documenting
test scripts and test results; executed test scripts; identified test data
requirements for test system in support of unit, string and integration
testing; supported the Project Test Team manager with metrics and status;
supported Finance Team Project Management with metrics for PMO
presentations.
UPS July 2005 - February 2006
Consulting as Senior IT Business Analyst
As Lead Senior Business Analyst/Project Lead acting as liaison between
executive business sponsors and IT development organization: facilitated
cross-organizational work sessions, authored business requirements and
functional design using local methodology; partnered with development on
systems architecture and requirements for proprietary multi-million dollar,
high visibility, competitive edge business initiatives.
AT&T LABS (1995-2005)
Senior Technical Manager/Systems Architect
Provided leadership in various IT disciplines as an internal consultant in
support of AT&T Business Services systems, including: facilitating
requirements gathering; developing automated and manual business solutions;
business process mapping/reengineering; data modeling; workflow; developing
business, functional and systems requirements; SDLC methodology support;
team training; user training; system test strategy.
AT&T Project Highlights
Customer Financial Management (CFM)
Led team of business analysts and contract developers through end-to-end
SDLC to define requirements and develop a complex financial telecom
Dispute/Adjustment Management module for integration with SAP Accounts
Receivable. Two year $90M project delivered on originally scheduled
completion date.
> Facilitated/directed development of business requirements for fifteen
distinct functions ensuring complete and accurate documentation for
subsequent SDLC phases.
> Managed cross system data analysis, data modeling, interface
requirements, SAP workflow utilization and authored the Functional/Systems
specifications.
> Provided oversight ensuring developers met expectations on functionality,
performance and schedule.
> Designed dispute migration strategy to reuse interface code, reducing
development time and cost.
> Partnered with Change Management team in defining impacts to end user
environment and community.
> Directed development and implementation of testing strategy and
scenarios.
> Single point of contact for Sarbanes-Oxley auditors ensuring SOX
compliant financial controls.
Dispute Tracking System (DTS)
Managed reengineering of a rudimentary dispute tracking system into a
comprehensive enterprise financial tool and information repository enabling
a fifteen percent reduction in dispute cycle time while improving financial
management of contra-revenue reserves. Delivered on schedule. Leveraged as
sole dispute/adjustment system, replacing 25 product specific dispute
systems.
> Managed capturing business requirements and led reengineering to
establish process and financial controls.
> Introduced automated process control (InConcert) to manage the process,
enabling the business to detect, monitor and measure key cycle time events
to identify problems and promote remediation.
> Defined reporting metrics to identify process/financial gaps, and
determine dispute root cause, enabling reduction of customer disputes
through cross organizational process improvement.
AT&T Systems Architecture
Managed projects and partnered with various organizations ensuring scope
and technology was compliant with corporate architecture standards.
Engaged as lead architect on the following projects:
> Launched an initiative to establish corporate standards for data modeling
and mapping to physical design.
> Established target architecture for a common web-based front end platform
enabling call center users to have a single sign-on for multiple systems.
> Partnered on development of the first AT&T customer self-service web site
for low-end customers.
> Managed team in development of subsequent customer self-service site for
mid-market customers.
> Documented current Call Center systems architecture and developed a more
flexible target architecture improving CTI (Computer/Telephony
Integration) utilization in the areas of application system integration,
at-home agents, and IVR data integration.
AT&T Business Local
Lead Business Analyst/Mentor on several projects supporting AT&T's reentry
into the local calling market.
> Led team in gathering/documenting requirements, and trained team in data
and process modeling in development of a new ordering and provisioning
system for the reselling of local service.
> Managed team of contract analysts to successfully reduce cycle time for
ordering and provisioning local service provided over AT&T high-speed data
lines by mapping and reengineering the end-to-end process.
> Partnered with other organizations as IT Lead in the negotiations with
Southern New England Telephone (SNET) to enable AT&T to compete in the New
England regional local calling market.
AT&T Data Management Consultant for High End Billing Systems
Specialized data management team created to establish a common set of tools
and standards for all billing projects to ultimately reduce development and
maintenance costs.
> Developed data management standards and ensured compliance with the
standards.
> Trained internal and contract project teams on data modeling and use of
automated modeling tools.
> Pioneered automated generation of databases from models and reverse
engineering updates to models.
> Provided data management and process modeling consulting services to
project teams.
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Additional Employment history available upon request
EDUCATION
NY Institute of Technology: BS Computer Science; Minor Accounting and
Finance