UNDERWRITING AND IT

Arun Kumar Rangaraju FIII, LLB & MBA

Email:********@*****.*** Mobile: +91-900*******

Professional Summary

Arun Kumar Rangaraju has around 27 Plus years of insurance industry clubbed with IT

experience

Meticulous and highly accomplished professional with of hands on experience in Insurance

Domain from end to end process – Product Development, Underwriting / Claims

Management, Process Development; Result oriented decisive leader to maintain high quality

standards to meet challenges of this fast paced, high turn over industry; Tendency to thrive in fluid

environments while remaining pragmatic and focused; Highly ethical, trustworthy and discreet;

Superior communications and interpersonal skills, multitasking with an ability to interact with a

wide range of people Demonstrated strong leadership in translating vision and strategy into action

(through skillful application of Domain, Project Management, and technology) to derive significant

business benefits and competitive advantage to customers

PRODUCT PLANNING:

Played key role in finalization of products/modules with Munich Insurance (Germany) cater

the needs of Indian Insurance requirements

Instrumental in development of Health product (Individual and Group), Personal Accident

and Travel Insurance at APOLLO DKV HEALTH INSURANCE (NOW NAMED AS APOLLO

MUNICH)

Preparation of the terms and conditions of the products based on the Indian market

requirements

Requirements Gathering, Requirements elicitation, requirement documenting for

Insurance products, process manuals, product development and filing products

Organized meetings, prepared agenda, meeting minutes, and distributing meeting

materials. To capture the requirements

Preparing the documents for filing the products at IRDA

Coordinating with IRDA for necessary approvals for the filed products

Prepared project report for Public Sector companies for revising coverage of products and

premium calculations

Experience in conducting GAP analysis, SWOT analysis, and Cost benefit analysis.

PREMIUM FIXING /ANALYSIS

Worked with the actuaries at Apollo DKV for finalizing the premium rates

As in charge of MIS conducted various analysis of premium rating and provided

suggestions for arriving the premium with the help of Hadoop and Hive methods

Conducted various claims analysis for various Group Health clients and suggested the

benefits of coverage

At Family Health Plan Limited conducted analysis for 1,00,000 claims and provided various

suggestions for further reduction in Incurred claims ratio with the help of Hadoop and

Hive methods

Conducting regular Motor analysis for Incurred Claims Ratio and informing the sales

team/Management regarding the output and cautioning the risk acceptance

Analyzing Motor premium rates and coverage comparison for development of revised

product

UNDERWRITING:

As an prudent underwriter accepting the risk which yields the profits to the organization.

Risk Inspection where ever necessary

Accepting the risks at loading the premium wherever necessary

Customer Relationship and Vendor Management

Knowledge of underwriting procedures of various products in General Insurance

Proficient in creating Risk Analysis documents, Risk Management Plan, User Requirement

Specification, Functional Requirement Specification and Business Process Flows

Prepared underwriting procedure manuals at Apollo DKV Health Insurance

CLAIMS:

Processed various product claims for settlement

Conducted various Loss assessments for Motor, Marine, engineering, property claims

Developed processes, controls and record keeping for data collection and analysis

As a result in quick settlement of claims, instrumental in getting premium to the

organizations

Prepared claims process manual for Apollo Health Insurance

Performed work towards automated disability claims process. Worked with a pool of

project managers and business analysts and was assigned to projects or minor enhancement

work according to availability.

WORK FLOW:

Knowledge of end to end process of operations

From acceptance of proposal to issuance of policies with required warranties/terms and

conditions

Posting of accounts and finalization of accounts

Preparation of MIS

Extensive experience in implementing methodologies and improving the processes

Strong communication, problem solving, organizational, interpersonal, and presentation

skills.

Training to various staff members regarding the products. Provided training on various

platforms to Intermediaries and clients

Proven skills in enhancing overall administration. Well versed with all activities involving In

process Inspection, Team Building, design & development and co ordination with internal

Departments

IT Experience

Business Analyst experience in business data modeling, software requirement

analysis, process modeling, process flow and quality assurance skills using different

methodologies, mainly OOA, OOAD and UML

I have been responsible for generating functional specifications and

requirements analysis. My strong IT and technical skills, gained while studying and

working on my projects help me be able to advise and assist the technical teams with

development decisions and processes. While being a part of Business Process

management practice I have done in depth research on Market trends and analysis, as also

proposed Strategic solutions for the benefit of the business.

I am a dedicated team player who enjoys the company and support of my peers

while being able to manage my priorities and work with minimal supervision. I have

strong communication skills – my day to day job involves communicating complex data

with the technical team and breaking down this information for clients and stakeholders.

My analytical and problem solving skills are well developed. In all my projects

I have always approached problems in a logical manner to find the best solution.

Most of all, I am a committed professional with the skills and attributes the

job requires, and a strong determination to achieve an excellent outcome for

the client.

Extensive knowledge of all phases of the software development life cycle (SDLC) and the

iterative Rational Unified Process (RUP)

Organized many Joint Application Developments (JAD) sessions and Joint Requirement

Planning sessions (JRP), walk through, Interviews, Workshops and Rapid Application

Development (RAD) sessions with end user/clients/stake holders and the IT group.

Design and review of various documents including the Software Requirement

Specifications (SRS), Business requirements document (BRD), Use Case Specifications,

Functional Specifications (FSD), Systems Design Specification (SDS), Requirement

Traceability Matrix (RTM) and testing documents.

Proficient in creating Risk Analysis documents, Risk Management Plan, User Requirement

Specification, Functional Requirement Specification and Business Process Flows.

Proficient in using UML in behavioral, structural and architectural modeling – in creating

Use Case, State, Activity, Class and Sequence diagrams using Rational Rose.

Used Microsoft Visio for Business Process Modeling and Data flow diagrams.

Used MS –VISIO to capture data by creating Entity Relationship and Use Case diagrams.

Extensive experience in implementing methodologies and improving the processes RUP

(Rational Unified Process), Agile SCRUM (Iterative Releases).

Implementing Front office computerization for data capture, for underwriting and claims

functions at ORIENTAL INSURANCE. Arranged meetings with the Staff, underwriting,

claims teams with IT. Verification of versions and providing suggestions for improvement.

Trouble shooting and as a resource person for underwriting modules of Motor and

Miscellaneous insurances at regional office, from the IT department – ORIENTAL

INSURANCE. Whenever new patch work was introduced used to test run the same and

providing suggestions for better performance.

Handling generation of salaries for the entire region ORIENTAL INSURANCE

Designed special software program for payment of incentives to the marketing staff at

ORIENTAL INSURANCE. For this special program consulted various employees’

accounts, auditing, underwriting and claims teams. After development of every version

used to discuss with the concerned team for better improvement and results. After various

discussions the final product was launched with success and the same was appreciated

by our HO.

At Family Health Plan Limited played key role in up gradation of claims and enrollment

modules from end to end process – claims reporting, entering in to the module, processing

settlement. Arranged meetings with Software developers with claims and enrollment

department. With the test cases suggested modifications were done wherever necessary.

With this software it has become easy for the users to Enrollment of members,

verification, issuance of ID Cards, link between enrollment and claims and settlement of

claims.

Involved in preparing screen shots for capturing the data for health proposals and claims at

Apollo DKV. Arrangement meeting with the Top Management, German team and stake

holders. Prepared the Minutes of Meeting. Test runs the data and suggestions wherever

necessary.

Involved in Implementing and trouble shooting for work flow process for generating the

quotes for the customers based on the information provided by the marketing staff

CHOLA Discussed and consulted various employees to draw the work flow. Arranged

meeting with the IT team with the Marketing team. Involved in generating Test cases for

property and casualty Insurance for Different Levels of Business.

Analyzed and prioritized user and business requirements, as system requirements, that

were included while developing the software at CHOLA

Working the data on Hadoop and Hive for quick results. This helped for accuracy of the desired

results. As these results are accurate using Hadoop and Hive on regular basis for generating the

statistics which required on monthly basis. Based on the statistics of Incurred Claims Ratio, profit

and loss accounts it is very easy for underwriters whether to accept the business or reject the

business or any suggestions can be made.

As the data in insurance the data is available very huge. With the available data analysis are done

with the help of Hadoop and Hive. Suggestions were provided to the higher authorities for better

results with the available analysis.

CERTIFICATIONS:

Fellowship in Insurance Institute of India

Accomplished Training Program for CEOs of TPA conducted by ASCI in association with

Med varsity

Silver Medal for scoring highest Marks in Law Graduation

Received Pan India Best Underwriting Award in the year 2010 11

Refreshment course in Misc. Department (Underwriting) Staff Training College, Faridabad

Induction and Refreshment training for Loss Assessment S.T.C. Hyderabad

Misc. and Motor Loss Assessment Training S.T.C. Hyderabad

Gunnies Certificate for participation in Laksha Gala Sankeerthanarchana

EDUCATION:

MBA (IT and Finance) from VMRF University

FIII Insurance Institute of India

M A (Personal Management) from Osmania University

LLB (Law) from Osmania University

Experience Summary

Designation Duration Organization

Cholamandalam General Insurance

State Underwriting Manager Nov 08 till date

Family Health Plan Limited and Apollo DKV

Sr Manager Apr 04 Nov 08 Health Insurance

Assistant Administrative Officer Apr'99 Mar' 04 Oriental Insurance company Limited

Senior Assistant Jun' 90 Apr' 99 Oriental Insurance Company Limited

Assistant Jan' 85 Jun' 90 Oriental Insurance Company Limited

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