Project Manager Quality Assurance

Paul Spector – Page *

PAUL SPECTOR

Phone: 315-***-****

E-mail: ****.*******@***-*****.***

* ******* *******, #**

Syracuse, NY 13214

Project Manager / Business Analyst

An Expert in Quality Assurance, Business Process Improvement, and Vendor Management

Comprehensive experience as principal for business and management IT consultancy. Clients have included top-tier nonprofits as well as Air Force Research Laboratory and NCR for a 500-store retail chain. Established in the IT sector as a team player focused on achieving results as measured against the highest standards. Proven success as project manager able to establish priorities, and develop and manage workplan through to completion. Projects completed to highest principles, on time, and with cost savings. Known for quality budget control abilities, including large-scale projects up to $25 million. High-level quality assurance skills with experience implementing SDLC, ISO (International Organization for Standardization) 9001 and Capability Maturity Model Integration (CMMI), a tested approach to performance management. Talented at technical leadership, business process improvement, and subcontractor management.

CORE COMPETENCIES

Budget Control Business Process Improvement Vendor Management

Contact Negotiation Quality Assurance Technical Leadership and Support

Project Plan Development Procurement Cost Savings Software Integration

Project Management Timely Completion of Projects

EXPERIENCES AND ACHIEVEMENTS

PJS Group, 2010 – Current

Business and management IT company providing innovative consulting services to clients.

Principal

* Burton Lowitz, LLC Information Technology manager for small law firm providing support and training to office staff

* Rome Research Site (Air Force Research Laboratory) Created network operating center (NOC) procedures and processes compliant with Capability Maturity Model Integration (CMMI) guidelines.

* Systems Made Simple, healthcare technology firm. Created corporate quality assurance policies and engineering and development processes and procedures compliant with CMMI. Created CMMI training and conducted classes for over 150 engineers.

Lockheed Martin, 2005 – 2010

A global security and aerospace company with over 100,000 employees worldwide. The largest provider of IT services, systems integration, and training to the US government.

Project Manager/Business Analyst

Project Manager responsible for planning, building, and managing a $10 million test integration facility for an international customer compliant with ISO 9001 and CMMI.

* Completed engineering project audits, ensuring compliance with corporate process and policy.

* Saved company $1 million through strategic planning and effective use of resources.

* Led efforts to define requirements for national multi-site data centers, resulting in build-out of four national data centers. Project was completed on schedule with 10% cost savings.

Lockheed Martin – Continued

* Created project and installation plans that identified schedule, cost, and resources, ensuring fully assembled and tested hardware for installation at customer sites.

* Managed subcontractors and customer expectations to set performance and schedule objectives.

* Developed ISO 9001 compliant quality processes and procedures.

PJS Group, LTD, 1998 – 2004

Business and management IT consulting company providing cutting edge consulting services to multi-million dollar clients.

Principal

* Professional Services Manager, Teradata. Migrated company’s Customer Relationship Management (CRM) system to a new vendor by supervising CRM implementation team of 15. Modeled business data for national grocery store chain. Improved CRM process leading to a 10% increase in customer response.

* Program Manager, MarchFIRST. Produced and presented sales proposals for e-business venues, supply chain management, and point-of-sale (POS) that resulted in contract to install wireless kiosks and infrastructure for national sports team. Enhanced information flow to customers generating an increase in food and memorabilia sales.

* Project Manager, Xpedior. Managed application integration with legacy systems for web-based employment and recruiting services. Supervised cross-functional services team of business analysts and technical and creative associates to deliver business requirements and proof-of-concept business models.

* Project Manager, NCR. Managed an enterprise Y2K POS project that included the development of software, hardware, and the integration of third-party products for a 500-store retail chain. Responsible for rollout and installation to all retail stores and data center. Managed sub-contractor schedules and deliverables for project integration. Project completed on time with cost savings of $1 million.

Glaucoma Research Foundation 1996 – 1998

National 4-star-rated (Charity Navigator) nonprofit dedicated to finding a cure for glaucoma.

Information Technology Manager

* Planned and implemented Microsoft computer network and clients, including server, e-mail, and Internet applications.

* Provided IT administration, maintenance, and support, including end-user training for MS Office and database applications.

Education

Bachelor of Business Administration, Business Management – Florida International University

Project Management, certified by NCR and Lockheed Martin

Capability Maturity Model Integration (CMMI), certified by Software Engineering Institute (SEI)

Continuously attend project management courses, workshops, and seminars for personal development and information technology

Sophisticated user of MS Office Products, including MS Project

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