Customer Service Sales

ALECIA CAMMON

* ****** ***** ***Rome, GA ****** 706-***-**** home *678-***-**** cellular

**********@****.***

SKILLS

Sales and Account Management Underwriting

1st Class Customer Service Prioritizing*Compliance

Microsoft Office Suite

Alpha-numeric 8000 kph; Typing 60

OBJECTIVE

My experience in Customer Service and Team Supervision focuses on encouraging positive behaviors and practices,

which I will implement in this career opportunity.

EXPERIENCE

Marketing and Sales; BRAIN FOOD MULTIMEDIA; Rome,

GA 4/2008- 8/2013

Responsible for obtaining new business and providing the best Customer Service experience possible with each

account. Meeting Sales Goals. Created Advertising Campaigns, Social Media Pages, Web Sites etc

Financial Services Level II; SUNTRUST BANK; Rome,

GA 10/2005-8/2006

Provided customer-centric service, while informing customers about additional products and services.

CONSUMER LENDING CERTIFIED. Lead Sales meetings, created reports, letters, etc. Opened/ closed bank,

supervised tellers; held safe overrides, authorized checks. Acquired 6 figure business/ personal accounts

monthly. Certified as a Level II Bank Financial Specialist and BankStar Teller Services. CERTIFIED IN

FDIC MONEY SMART MANAGEMENT.

Loan Officer; WASHINGTON MUT.FINANCE /CITIFINANCIAL; Rome, GA

12/2002-7/2004

Answered phones and made outbound calls to current and prospective customers. Processed/ approved loan

applications. Maintained database of thousands of accounts; also corresponding physical files. Reconciled

financial reports. LOAN CLOSER/UNDERWRITER. Accurately prepared 5 figure bank deposits.

Collection accounts kept at minimum. Received accolades/bonuses for our tremendous office growth. Resolved

client issues. Creating an innovative marketing campaign set us as top of our region.

Teacher II, FLOYD HEAD START; Rome,

GA 10/1999-12/2002

Assisted Lead Teacher and Coordinator w/ Federal Government Reports, documenting consults from Speech

Therapists, Psychologists, etc. for children requiring any Social Services, deadlines always met. Utilized computer

applications; personal compassion. Scheduled meetings with parents.

EDUCATION

SHORTER UNIVERSITY ASSOCIATES IN

BUSINESS TBC 2014

GA NORTHWESTERN TECHNICAL COLLEGE

COMP.PROGRAMMING

EAST ROME HIGH SCHOOL HIGH

SCHOOL DIPLOMA

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