Customer Service Manager

Yasmeen Reid

Cashier/Host - Thistledown Racino

Euclid, OH

*******.****@*****.*** - 216-***-****

To obtain a position with a focus on team leadership, analysis and customer care

WORK EXPERIENCE

Cashier/Host

Thistledown Racino - North Randall, OH - January 2012 to Present

Duties: While staying upbeat and positive, greet the guest as they enter the diner, walk the party to the

appropriate section with menus, answer any questions they may have, closing out guest transactions when

they are ready to leave and approach the register.

Club Lounge Team Member

Cleveland Sports Service - Cleveland, OH - April 2012 to September 2012

Duties: Cleaning concession area and concourse, opening and closing stand, restocking supplies, welcoming

guest, selling alcoholic beverages, helping other team members if needed.

Assistant Manager

B&H Food Store - Mobile, AL - December 2006 to December 2009

Duties: Assisting with the hiring and training of employees, checking inventory, staying in contact with vendors,

scheduling, light filing.

Pediatric Receptionist (part-time)

B&H Food Store - South Alabama, NY - May 2008 to April 2009

1700 Center Street, Mobile, Alabama (May 2008- April 2009)

• Title: Pediatric Receptionist (part-time)

• Duties: Greeting families as they enter the unit, filing, putting doctors orders into patient files and system,

assisting with discharge orders.

Cashier

Krystal's - Mobile, AL - August 2006 to January 2007

Duties: Providing good customer service with all guest, inventory on supplies, exchanging correct change and

getting orders out in a timely fashion

EDUCATION

Cuyahoga Community College - Cleveland, OH

2011 to 2013

Cleveland Job Corps Academy Medical Assisting Program - Cleveland, OH

2010 to 2011

John L. LeFlore Preparatory Academy - Mobile, AL

2004 to 2008

ADDITIONAL INFORMATION

Skills:

• CPR certified

• Working knowledge of computers and typing

• Provide great customer service

• Excellent communication skills

• Adaptable and trustworthy

• Efficient in Microsoft Software

Contact this candidate