Customer Service Technician

Location:

Posted:

December 14, 2013

LaQuasia Renee’ Sherald

********@***********.***

*** ******* ****

McDonough, GA 30253

Objective: To obtain a rewarding and responsible position where my dedication and enthusiasm to serve

the public will be nurtured.

Education:

2012 Gordon College Barnesville, GA

-Bachelors of Science

2012 Manhattan Institute New York, NY

-Nationally certified in Phlebotomy and EKG

Personal Qualifications:

Highly motivated, works well in group and individual settings, type proficiently, and able to meet

deadlines under pressure. Can navigate through Microsoft Excel, Word, and PowerPoint.

Work Experience:

2013-present StatMD Urgent Care Center Long Island, NY

-Register Patients using EMR

-Verify insurance

-Discharge Patients and collect co-payment

-Call in prescriptions and schedule appointments

2007-2010 Gordon College Public Safety Barnesville, GA

-Dispatcher

-Clerical Work/Customer Service

2008-2009 Southwest Hospital and Medical Center Atlanta, GA

-Assist the laboratory technician

-Prepare samples for analysis

-Properly labeled and handled solutions

-Apply laboratory rules and regulations in a timely and accurate fashion

2003-2007 NY Racing Association Elmont, NY

-Receptionist

-Cashier/ Customer Service

-Proofreading of important documents

Volunteer Experience:

2011-2012 Spivey Surgery Center Jonesboro, GA

-Performed blood draws as needed

-Reviewed medications for expiration dates

-Assist the Anesthesiologist in restocking the medication draws

References: Available upon request