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Customer Service Sales

Location:
Fairfield, CA
Posted:
December 14, 2013

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Resume:

JOB OBJECTIVE

Search Engine Evaluator

Self Motivated/Assertive ? Organized ? Attentive to detail ?

Reliable/Prompt and Trustworthy

SUMMARY OF QUALIFICATIONS

. Over five years experience in a professional office environment.

. Intermediate to advanced computer skills including Word, Excel, Power

Point and Outlook.

. Professional demeanor and appearance.

. Customer Service and sales/marketing experience.

. Strong ability to multitask.

. Excellent organizational and event planning skills.

. Strong written/oral communication skills.

. Good judgment, adaptability and willingness to learn.

. Ability to support and work with all levels of management.

. Ability to manage high call volumes.

. Proficient in the internet, email and research skills.

. Bookkeeping/record keeping skills.

. Works well independently or with little or no supervision.

. Proficient with all office equipment.

. Interacts well with public at all levels.

. Legal terminology.

PROFESSIONAL EXPERIENCE

Field Inspector October, 2004 -

Current

Independent Contractor

Sacramento/Solano Region

On an assignment basis my services are contracted out as a Field Inspector.

This includes Residential and Commercials Property Inspections and

Merchant Site Verifications. This involves inspecting properties for

insurance risk, code violations, and safety adherence. It also involves

verifying that Merchants who apply to obtain non-public consumer

information are legitimate. This process involves interviews, digital

photos and measuring of property square footage. This information is then

reported and transmitted remotely.

Field Expert P/T Dec., 2008 -

Dec., 2010

Creative Channel Services Los

Angeles, CA

While covering a specified territory, help manufacturers and resellers

increase sales performance in retail and commercial markets by increasing

brand awareness and assisting with training retail salespeople on the

brand's products. Build relationships at store level with all levels of

management and sales support staff. Complete predetermined visits,

reporting results, providing ongoing updates and escalating any challenges

to Regional Manager.

PROFESSIONAL EXPERIENCE CONTINUED

West at Home Agent June,

2004 - December, 2006

West Telemarketing

Omaha, Nebraska

Worked remotely from my home office as a West-at-Home agent. Assignments

were long term and seasonal projects which took inbound calls for a variety

of products and services. The calls consisted of order processing,

customer service and sales related calls. Utilized extensive web based

skills to perform job functions.

Business Evaluator, Auditor, Merchandiser

May, 2000 - June, 2004

Independent Contractor

Sacramento/Solano Region

Contracts were taken on an assignment basis to evaluate businesses for

proper compliance to uncompromising standards and quality of customer

service. Prepared reports, took digital photos, and reported the results

remotely. Some assignments involved merchandising, confirming product is

set to plan-o-gram, taking inventory, reordering inventory and reporting

results remotely.

EDUCATION

. University of Phoenix - Sacramento, CA - Currently Pursuing a

Bachelors of Science in Communications. In process.

References Furnished Upon Request



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