Resume of:

Reginald K. Gainey

**** ******* *****

Macon, GA 31206

478-***-****

IT Systems Administrator/ Disaster Recovery

** *****’ Professional Experience in Information Technology Systems

Education: Georgia College, Milledgeville, Georgia

Bachelor of Business Administration, August 1990

Concentration in Management, Named to Dean's List

Macon College, Macon, Georgia

Associate in Science in Business Administration, June 1988

Employment:

Note: The last year I have been working small contracts in Middle Georgia due to family health responsibilities. I

have just now been able to make myself available again to continue my career in Disaster Recovery and support for

large scale data centers.

SSCS, Solid Systems Cad Services World IT Services, Disaster Recovery Administrator

August 2011 August 31st 2012

• Provided support for large scale data centers globally. Clients include Shell Oil Corporation and Phillips

Corporation sites in Atlanta and Philadelphia.

• Utilized skills for programming in Perl, .Net, Sed, Awk and Crontab scripting.

• Projects include ISO, Internal/External auditing and documentation of data centers layout.

• Replaced hardware and provided software technical support worldwide.

• Prior experience with hardware and multiple positions as Administrator allowed flexibility to be technical

lead for large scale data center project.

• Provided Disaster Recovery support for clients using EMC Legato, Arc Serve, Tivoli, Data Protector,

Windows Server and multiple operating systems.

• Certified in multiple areas of disaster recovery. Extensive experience with Internal/External auditors for

processes and procedures related to disaster recovery. EMC Certified for LCNS and LCNA and CPM.

• Extensive training and certificates throughout 20+ years of formal training from IBM, Hewlett Packard and

many companies. Certificates available upon request.

• Tasks related to racked servers, blades, network, and raid arrays.

• Coordinate and implement projects, i.e. ISO, Sarbanes Oxley, Decommission and disposal globally,

Implement HP Data Protector for In House Wan solution.

• Technical leadership for a major project in Philadelphia. Shell Oil Company Disaster Recovery Scenario

with 50+ servers and databases in 3 days with success.

University of Georgia, Griffin, GA, Manager of Information Technology,

October 1st, 2009 – November 19, 2010

• Responsible for the management, development and integrity of all IT functions within the enterprise which

includes technical services.

• Effectively communicate relevant IT related information to Assistant Provost and colleagues.

• Direct/maintain IT budget aligned with enterprise budget and optimizes costs of services through a mix of

internal and external resources.

• Anticipate future IT needs (hardware and software) and identify proactive solutions to satisfy

requirements.

• Manage software engineers, hardware/network support staff and contractors.

• Oversee implementation and ongoing maintenance of 3rd party software solutions.

• Lead and participate in software architecture and design.

• Create proposals for enhancing existing systems or developing new applications to meet business needs.

• Provide estimates of work efforts involved with analysis, design, coding, testing and implementation.

• Advise business clients and management of technology capabilities and recommend strategies to maximize

benefits of new technologies. Understand complex business requirements and recommend technical

solutions.

• Act as liaison between business users and technical staff.

Atlantic Southern Bank, Inc. Macon, GA. V.P., Director of Information Technology

April 2007 to August 2008.

Managed day to day operations of the IT department and related functions such as hardware and

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software support, computer infrastructure and communication devices.

Provided tactical and operational planning for all IT needs resulting in a smoothly run technical

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environment.

Supervised and hired 3 direct reports and continue to develop and trained staff as needed.

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Implemented AT&T MPLS for 17 bank branches throughout the state of Georgia.

Upgraded all hardware and software on MS Server 2003 R2 to current specifications.

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Migrated applications and consolidated servers to a functional small IT data center.

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Upgraded all branch facilities with new 1841 Cisco routers and switches.

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Cleaned up multiple DNS and Active Directory issues to stabilize network infrastructure.

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Implemented new disaster recovery EMC Legato Networker backup solution, including

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documentation and database support.

• As VP Director of IT, external state auditors scored my department the highest of 2 departments in

Georgia.

R.J. Reynolds American Corporation, Macon, Georgia, Disaster Recovery/AIX Systems Administrator

April 2000 until December 31st, 2007 (Brown & Williamson close of business and cease of plant operations

in Macon, GA.)

• Information Technology Operations, U.S.A. EMC Certified Disaster Recovery Administrator, Certified

LCNA, LCNS.

• Directly report and interact with IT Management, IT staff and end users to plan and implement technology

solutions for IT Disaster Recovery Operations.

• Developed short, medium, and long range contingency plans that are in alignment with the overall strategic

goals of Reynolds American Corporation, including hot site annual disaster recovery testing and related

policies and procedures.

• Adhere to a strict Change Management policies and procedures to ensure timely notification, testing and

approval for all system related changes that impact the production environment.

• Developed and implemented ISO9000 procedures and documentation to ensure the backup, restore and

support of multiple data centers.

• Trained and coordinated IT Operations with procedure oriented schedules for rotating offsite tape copies or

cloned tapes for disaster recovery purposes.

• Responsible for day to day support of enterprise backups and disaster recovery systems in a 7x24 support

schedule.

• Daily responsibilities also involve developing and maintaining the backup database architecture for

proprietary image data, utilizing EMC Legato Networker and IBM Tivoli Storage Manager for all

distributed systems backup.

• Library and tape recovery hardware include supporting Storage Tek 9710, 9714, 9730 models with Quantum

DLT7000 drives and IBM 3584 LTO devices, LTO 1, and LTO 2 tape technologies.

• Technical administrative duties include the installation, monitoring, and troubleshooting of Legato and

Tivoli application issues at the O/S level on servers running HP UX, AIX, NT and NetWare.

• Specific IT skills include extensive experience with Networker Server and Client versions 5.X, 6.X and 7.X.

Implement and support Networker Server for NT4.0, NT2000, HP10.2, 11.0, AIX4.X and 5.X in a large

scale environment with multiple remote sites and 500+ clients.

• Implement and support Legato Business Suite Modules for Oracle, Sybase, Informix, and Lotus Notes.

• Attended Legato Networker formal training class for Legato Networker 6.X Administration for UNIX and

Legato Networker 6.X Advanced Administration for UNIX/NT/2000.

• IBM Tivoli formal training includes IBM Disaster Recovery Manager 5.1, IBM TSM 5.1 Implementation,

IBM TSM 5.1 Advanced training.

• Supported tier 1 and 2 calls escalated from the Technology Service Center (Help Desk), utilizing excellent

communication and customer service skills.

Houston Healthcare Complex, Warner Robins Georgia, Microcomputer Coordinator

October 1999 to April 2000.

• Position dedicated to prepare and implement strategies and upgrades for Y2K and to support IT

Applications.

• Duties consisted of NT Administration for NT Servers and approximately 250+ workstations.

• MS Windows 95/98, Open A PC support, MS Office, MS Outlook and XtraMail (Artisoft).

• Implemented Internet server and user authentication features via Internet Manager (Elron Software).

• Configured and installed new servers, devices and peripherals.

• Implemented NT security profile features, optimization, backup storage devices, policies, user

configuration, logon scripting and RAS support for remote users.

• Y2K compliance measures were enforced utilizing Track It (Blue Ocean Software) via login script to

determine non compliant PC’s.

• Installed Service Pak 5 for NT Workstations and Servers.

• Implemented Antiviral software via network servers using Symantec’s Norton Antivirus Corporate Edition.

• Installed PC Anywhere32 to support end users remotely on the LAN.

Medical Center of Central Georgia, Macon, Georgia. Information Technology Systems

January 4, 1994 to October 24, 1999.

Network Analyst II, May 1999 to October 24, 1999.

• Primary duties included supporting M.C.C.G. Microsoft NT Enterprise Wan/LAN Network NT Servers.

• Configured and installed vendor applications.

• NT Administration duties and policies include backup/restore files, document procedures, and install and

configure NT Servers and NT/95/98 Workstations for the Network Enterprise.

March 1998 to April 1999

Systems Analyst II

• Assigned to implement and support M.C.C.G’s primary patient care application, Cerner’s PRISM

Millennium.

• Supporting and implementing this project required translating requirements provided by users and

management into an effective system design.

• Identifying problems and performing research to validate the information presented.

• Developed user friendly documentation, such as structure diagrams, system narratives, and user

instructions.

• Worked extensively with users, vendors, and consultants during implementation.

August 1996 to March 1998

Systems Analyst II

• Technical Lead assignment to implement and support a Managed Healthcare PPO technology system for

Secure Health PPO, a subsidiary of Medical Center of Georgia, Inc.

• Simultaneously implemented and supported a second smaller scale project, Centramax application 24 hour

on call Ask a Nurse program.

• Translated requirements provided by users and management into an effective system design.

• Provided full technical support for the following operating systems and platforms: System Builder Plus; IQ

Objects; various client server protocols and utilities; CSC Managed HealthCare Application; Focal Point;

Universe PICK/PRIME Relational Database Operating Systems; AIX Administration; RISC 6000 Hardware

configuration, along with some Oracle maintenance for data warehousing.

• Developed user friendly documentation, such as structure diagrams, system narratives and user instructions

for all aspects of system administration.

• Communicated complex processes in laymen’s terms and acted as liaison between users and other technical

staff.

• Worked extensively with users, vendors, and consultants during implementation and after go live.

• Provided support for on call rotation.

January 1995 to August 1996

Systems Administrator

• Materials Management. Primary responsibilities to implement, convert, manage and support the Materials

Management and Accounts Payable systems.

• Maintained a working relationship with all clinical physicians and staff to assure that the maintenance and

retrieval of all administrative, acquisition and distribution information of materials met the needs of all

departments at Medical Center of Central Georgia, Inc.

• Project and Technical Lead implementation tasks included file conversions, security, system testing and

unit testing.

• Assisted in documenting the project implementation procedures and policies.

• Write Cost Analysis reports using Matkon Report Writer for upper management to be used as a basis for

determining maximum/minimum costs savings to the company.

• Implementation, testing and administration of software applications Matkon 2000, Seek, ECRI, VHA

Net2000, and Digimax.

• Hardware support for personal computers included fixed functional terminals and peripheral hardware

devices.

• Applications and skills utilized include AIX; Korn Shell Programming, Awk Programming, Matkon 2000

Materials Management/Accounts Payable Application; detailed file conversion process from Digimax

(former Materials Management Application) to Matkon 2000.

January 1994 to January 1995

Customer Support Analyst

• Information Services, Client Services.

• Responsibility was to increase individual performance of vice presidents, department managers, physicians,

and staff from the viewpoint of both effectiveness and efficiency via information systems.

• Support and trained hospital personnel in the use of PC based software applications, coordinated with

Information Services and provided support for the migration to a MS Windows platform, including the

standardization and training of Microsoft Office Products.

• Educated managers on how to effectively use decision support tools (word processors, spreadsheets, and E

mail systems) to improve results by staff.

• Advised and suggested managers on hardware upgrades and software application purchases.

• Supervisor equivalent for Novell NetWare on occasion.

• Provided technical support for the hospital’s LAN and LANtastic Networks as needed. Conducted training

classes, which included writing and developing the class documentation.

• Additional applications are as follows: WordPerfect Products; Microsoft Office; Lotus 1 2 3; dBase IV;

Harvard Graphics; Lotus 8 cc: Mail.

ComputerLogic Inc., Macon, Georgia Technical Support Analyst

October 1993 to January 1994

• Providing computer related support to end users in the paint and auto industry throughout the country.

• ComputerLogic utilizes computer technology and specialized software packages to interface with paint

corporations such as BASF, Sherwin Williams, ACME, CCC and Mitchell Estimating Corporation.

• Technical responsibilities include troubleshooting UNIX/XENIX and DOS operating systems and

conducted training and support for customers using CollisionLogic and PaintLogic CD ROM based

software products.

CBM Computer Center/Computerland of Central Georgia, Macon, Georgia.

December 1991 to June 1993.

• Contracted as an IBM Certified Application Specialist (CES) to sell and support IBM Solutions to the State

of Georgia, Board of Education institutions, including higher education institutions.

• Configured and installed classroom networks using Novell Blue 3.11 and 3.12.

• Installed educational applications and trained users to provide full support throughout the implementation.

• Utilized extensive hardware and cabling skills. Obtained Certifications for IBM PS/2 computers and IBM

OS/2 Operating System.

Skills: Operating Systems:

IBM AIX 4.X and 5.X, 6.1 and 7.1, Windows Server 2000, 2003/2008, IBM Novell Blue 3.X, UNIX/XENIX, DOS,

LANTastic, AIX versions 4.x and 5.x, HP Unix 10.2 and 11.0, Korn Shell Programming, Awk Programming, MS

Windows 95/98/XP, Vista, 7, 8, MS Server 2003 R2, NT4, NT2000, DNS and Active Directory, NetWare.

Hardware:

IBM PS/2 Certified, IBM RISC 6000 (H 50, M 80 Regatto, IBM e Server and p Series 690), HP 7000 and 8000

Unix Servers, Cisco Network Utilities, Cisco Routers and Switches, Fiber Channel Technologies, TCP/IP, Storage

Tek 9710, 9714, 9730 library models with Quantum DLT7000 drives and IBM 3584 Libraries with devices, LTO 1,

and LTO 2 tape technologies, IBM, HP, and Dell Intel and AMD based servers

Software:

EMC Legato Networker Certified LCNA and LCNS (Legato Networker 6.X, and 7.X, 8X Administration), IBM

Tivoli Storage Manager/Disaster Recovery Manager 5.1, IBM TSM 5.1 Implementation, IBM TSM 5.1 Advanced

training, Oracle Database Management, Sybase Database, Informix Database, WordPerfect Products; Microsoft

Office; MS SQL, MS Access; dBase IV; Harvard Graphics; Lotus 8 cc: Mail, Lotus Notes Database, Matkon 2000,

Seek, ECRI, VHA Net2000, Digimax, System Builder Plus; IQ Objects; various client server protocols and utilities;

CSC Managed HealthCare Application; Focal Point; Universe PICK/PRIME Relational Database Operating

Systems; MS Outlook and XtraMail (Artisoft) Open A PC support, Symantec’s Norton Antivirus Corporate Edition,

EMC Legato, Legato Business Suite Modules for Oracle, Sybase, Informix, and Lotus Notes.

Activities: Georgia College School of Business Commerce Club; Named to Georgia College School of Business Dean's List;

Macon College 1988 Golf Champion; vice president of K Club at Macon College, 1984 1986; Georgia All State

Honors in Music 1983 1984.

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