Customer Service High School

Donovan King **** Ivy Lane Waldorf, MD *****

Home: 301-***-**** Cell: 301-***-****

************@*******.***

Excellent interpersonal communication and Key Competencies

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relationship building skills. Ability to multi task Customer Service

as needed. Microsoft word proficient

Technically skilled cross platform expertise Complaint Handling

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(Win/Mac) and proficiency in Word, PowerPoint.

Education & Training

o CMS Training Academy & Protective Services

MD Unarmed Training Certification Acquired (March 2012)

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Maurice J. McDonough Highschool, Pomfret, MD

High School Diploma Acquired (2010)

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Volunteerism

10000 Book Bag Give Away (2009), The Life Center, Camp Springs, MD

Work Experience

Data Entry Clerk: University of Maryland, College Park, MD 20742 January 2013 – July 2013

• Assisted staff with daily entering of financial and client demographical information

• Answered telephones, greeted customers and students on a daily basis

• Handled and copied material for the department, ordered supplies, completed the

mailing of packages for FedEx and UPS pick-ups

• Maintained inventory of supplies for the department.

• Other duties as assigned.

Supervisor: Charlotte Frisby, (Office of the President) 301-***-****

Auditor: C&S, Upper Marlboro, MD 20772 August 2012-December 2012

Verify products to ensure correct quantity to be delivered to locations.

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Responsible for stocking products and merchandise on shelves for various stores.

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Handled check off list with little or no supervision.

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Prepped rooms prior to meetings for clients and visitors.

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Accomplishments: Maintained the required standards of error rate. Perfection on occasions.

Package Handler: UPS, Waldorf, MD 20601 October 2011-December 2011

Organized assigned designated packages on UPS vehicle, in numerical order at a swift pace.

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Removed packages with errors and rescanned, to relocate, and place packages in designated

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area.

Maintenance Worker: University Of MD, College Park, MD 20742 June 2010-December 2010

• Provided assistance with grounds keeping ensuring that the campus was clean and debris free,

as directed.

Assistance with painting of walls within the campus buildings.

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Various other duties as assigned under the title of Service Maintenance Worker.

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Contact this candidate