Training Executive Staff

Ora Marie Hopkins

*.*****.*******@*******.***

Objective Statement

To obtain a position where my diverse business and technical skills contribute to the success and growth of the

organization.

Summary of Qualifications

Congenial and enthusiastic contributor and supporter of team goals

Knowledge of office practices and procedures

Strong attention to detail, great math skills and enjoys working with numbers

Excellent analytical, organizational and communication skills

Proven ability to prioritize and handle multiple tasks in a challenging environment

Previous experience with confidential/proprietary information.

Types 63 WPM and excellent 10 key calculator skills

Work Experience

Convergys Salt Lake City, Utah (11/10 – 2/11)

Work at Home Agent

Service Representative for DTV. Inbound calls only.

Work at Home Agent

Sold Harry and David products on a seasonal project selling Harry and David

products. Inbound calls.

Qwest Communications Salt Lake City, Utah 7/1978 - 10/09

Data Specialist (Secretary/Office Clerk) – 5/99 to 10/09

Prepared reports and assembled information for distribution

Answering phones

Preparing documents in Word, Excel, and Power Point

Assisted in paperwork to bring employees into the business

Assisted in paperwork to exit employees from business

Prepared payroll for over 200 occupational and management employees

Prepared invoices for payment by Accounts Payable Department

Prepared employee expenses for re-imbursement

Worked in WFM helping to schedule employees to attend meetings and cover shifts

Input data to computer using a shift scheduling program

Scheduled meetings with employees and their manager

Filed documents of a sensitive nature

Data Associate (Information Clerk) – 11/93 to 4/99

Ordered, stocked, and maintained inventory of supplies

Prepared reports and assembled information for distribution

Created and input to data to spreadsheets and reports

Preparing documents in Word, Excel, and Power Point

Answering phones

District Secretary – 4/93 to 10/93

Worked as Assistant to State Vice President, Director of Public Affairs, and Director of Public Relations.

Answered phones for Executive Staff

Typed confidential documents

Laid off/Surplused – 10/92 to 4/93

Data Associate (Information Clerk) – 10/85 to 09/92

Ordered, stocked, and maintained inventory of supplies

Worked in “Training Center” for over 14 years scheduling employees for training

Set up rooms for conferences and training classes

Shipped and received training materials

Scheduled employees to attend required training

Records Clerk – 07/78 to 09/85

Sorting and delivering mail

Running copy and fax machines

Answering phones

Computer Skills

Windows XP

Access, PowerPoint, Word, Excel

Learn new software applications quickly

Education and Training

Utah Technical College (now SLCC), Salt Lake City, UT

Associate Degree - Business Management Accounting Oriented

Volunteer Work

Youth Teacher - Church of Jesus Christ of Latter Day Saints

Fund Raiser - United Way of Salt Lake City

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