Manager Management

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James L Bennett

**** **** **.

Kenosha, WI 53144-1772

Phone: 847-***-****

E-mail: ************@*****.***

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Objective

Seeking a new career as an Automotive Service Advisor position where I can

use my maintenance management and people's skills experience to support the

goals of an organization's Service Department.

Summary of Qualifications

. Excellent Management and People Skills.

. Excellent Communications Skills. Motivated, Energetic & Detail

Oriented. Like to keep busy in a fast-paced environment.

. Team Leader and Player. Likeable & Friendly Personality-able to work

well with others.

. Very Flexible and Patient.

. Experience in Customer Service as a Service Station Attendant, a

General Auto Mechanic and a Contract Training Instructor for the Navy.

. Successful Manager and Leader - U.S. Navy Officer, Lieutenant and

Warrant Officer.

. Director of Electronics Training, Electronics Material Manager &

Facilities Maintenance Officer.

. U.S. Navy Electronics and Cryptologic Maintenance Technicians,

Communications and Computer Systems Equipment, Savin and Xerox Copier

Tech (OJT).

. U.S. Air Force Electro-Mechanical Equipment (Teletypewriter)

Maintenance Technician.

. Excellent Instructor teaching English, Effective Reading Strategies &

Reading Comprehension Skills, Electronics Theory, Math, Personal

Financial Management, Basic Instructor Training and Naval Science.

. Electronics Instructor-Designated a U. S. Navy Master Training

Specialist.

. Curriculum Development Specialist - able to create, revise, execute,

teach & assess effectiveness of training programs. Graduated

from two Navy Curriculum Development Courses.

. Excellent computer skills in Microsoft Office and computer

maintenance/repair.

. Certified CPR Instructor (9/25/14), American Heart Association.

Work Experience

Lead Instructor / Instructor (7/1999 - 3/2013)

SAN DIEGO CITY COLLEGE, SAN DIEGO COMMUNITY COLLEGE DIST., SAN DIEGO, CA/

FLORIDA STATE COLLEGE-JACKSONVILLE, FL/TAUGHT AT GREAT LAKES, IL.

Taught young recruits Basic English and Reading Comprehension skills that

included

Vocabulary, Graphic Aids, Reading Strategies, Thinking Patterns, Verbal

Communications,

Listening, Writing and Grammar Usage. Also, responsible for curriculum

development and

maintenance, instructor scheduling/student assignment to classes,

tracking/reporting

instructor work hours/downtime/vacation, submitting monthly reports to

management,

observe instruction for quality and adherence to contract requirements.

Lead a three person curriculum development team in a major curriculum

revision

resulting in revision completed on-time and under budget. Experienced in

administering

and interpreting the TABE and ALCEPT survey exams. Directed and Supervised

7-10 staff

instructors.

Taught apprentice sailors money management techniques to assist them to

help

manage their money more responsibly. Subjects included Financial Ethics,

Military Pay and

Entitlements, Developing Spending Plans, Checkbook/Credit Card Management,

Essentials

of Credit, Consumer Awareness, Car Buying, Insurance, Retirement

Planning/Thrift Savings

Plan (TSP)/Investments, Official Government Travel and Financial Planning

for Deployment.

Taught experienced sailors to become a basic military instructor as a stand-

up

classroom instructor and a classroom facilitator. Subjects included

Instructor Roles and

Responsibilities, The Art of Teaching, Effective Communications and

Motivation,

Instructional Methods and Techniques in a Group-Paced or a Learner Centered

Environment,

Facilitation and Mentoring Techniques and Assessments to include Self

Evaluations and one

each Stand-up Performance and Facilitation Performance Assessment.

Taught apprentice sailors Basic and Advanced Electronics as a Substitute

Instructor which included DC-AC Theory and Circuits, Solid State Transistor

and IC Chip

Theory and Circuits, Oscillators and Multivibrators Theory and Circuits,

Electric Motor Theory

and Circuits, Digital Electronics Theory and Circuits and 6-Step

Troubleshooting Methods.

Worked in the Electronics Classroom and Laboratory Environments.

American Heart CPR/First Aid Certified Instructor (9/25/2014).

Manager/Instructor Navy Junior ROTC (9/1998 - 6/1999)

NORTHWEST HIGH SCHOOL, NORTHWEST LOCAL SCHOOL DISTRICT, CINCINNATI, OH

Manager for Northwest High School's Naval Science Program, Cincinnati, OH

that consisted of 120 cadets. Coordinated & Scheduled unit events such as

Drill Team and Color Guard practices and competitions, managed four funding

accounts, scheduled day-to-day instruction, evaluated instructor and

program effectiveness, maintained inventory of cadet uniforms, audio-visual

equipment, drill and competition rifles and other military program

property.

Instructor for Naval Science Program. Scheduled, prepared and taught the

following Naval Science lesson topics for six hours per day: Naval Rules

and Regulations, Naval Customs and Courtesies, Close Order Drill, Shipboard

Organization, Ship's Construction, Leadership and Management Principles,

Financial Management, Navigation, Aids to Navigation, Small Boating, Sexual

Harassment, Drug and Alcohol Prevention.

Held a 1998-99 Ohio State Teaching Certificate in Naval Science.

Manager, Electronics Material/Instructor/Technician (2/1977 - 7/1998)

U.S. NAVY-MILITARY ACTIVE DUTY, GREAT LAKES, IL

Director of Electronics Training for 1900 students annually. Directed 35

staff personnel. Managed three shifts of a 19-week and 24-week group paced

curriculum and three shifts of a Self-Paced Computer Assisted Instruction

curriculum. Supervised a curriculum review that resulted in a 5 week

reduction of the 24-week curriculum saving $1.4 million in contract

instructor costs and $11 million in annual training costs.

Manager of ship's communications equipment. Directed 15 technicians.

Planned, Scheduled & Managed maintenance for over 2500 pieces that

included radio transmitter and receivers, computer data processing systems

and intelligence gathering and weather equip. Maintained a 99.8 percent

material readiness rating; Awarded the top Operations and Communications

Awards.

Coordinated the receipt, installation and testing of seven critical

Command, Control,

Computer, Communications Intelligence (C4I) Systems which included secure

satellite

Teleconferencing equipment and satellite surveillance equipment.

Managed ship's communications and radar equipment for over 5,000 pieces.

Directed

25 technicians. Managed the Super High Frequency Satellite Communications

(WSC-6)

Installation, which was completed on time and within budget.

Facilities Manager for Electronics Technician Schools. Directed six

technicians.

Managed facilities maintenance issues that included structural, plumbing,

electrical, heating,

ventilation, air-conditioning, janitorial and grounds maintenance for a

12,000 square foot,

three-story facility.

Taught Basic and Advanced Electronic Theory as a Navy Electronics

Instructor at

Cryptologic Technician Maintenance "C" School, Pensacola, FL. Taught basic

and

Advanced electronic theory of the Tactical Intelligence Communications

System (TACINTEL)

to over 600 students while improving curriculum and testing materials.

Designated as a Navy Master Training Specialist.

Maintained and repaired communications and computer data processing systems

in the U. S. Air Force and Navy that included teletype equipment, telephone

switching systems, radio receivers, Motorola portable radios, teleprinters,

UNISYS computers, magnetic tape and disc drives.

Education

Masters Degree in Adult Education

Northern Illinois University

Dekalb, IL (1995)

Subjects studied included Human Resources Management and Development,

Curriculum and Program Development, Instructional Theory and Practice in

Teaching Adults, Educating Culturally Diverse Adults, Nature of Adult and

Higher Education, Policy Studies in Adult Education, Evaluating Adult

Education Programs. Master's Thesis.

Bachelor Applied Science Business Electronics Management

Troy State University

Troy, AL (1986) Graduated Magna Cum Laude(Honors).

2 years of General Education Courses, various Electronics Theory classes

including DC-

AC, Analog and Digital Electronics Theory, Computer Installations and

Upgrades, various

types of Management courses such as Principles of Management, Labor,

Technical and

Work Center Management, Organizational Behavior and Leadership, Business

Law,

Economics, Technical Drawing and Writing.

Contact this candidate