Sales Customer Service

SYED AMIR

****, ********* *****

MISSISSAUGA, L5N4T6, ONTARIO

PH# 647-***-****

**********@*****.***

Skype: syedamir77

I am a self motivated and result oriented professional with vast experience of Sales & Marketing especially in an area of Customer

Services & New Product Development, I am a successful individual with proven records of achievements. I made significant

contribution towards the organization’s vision and mission.

Operations and Administration – Develops and implements procedures to improve efficiencies while adapting to new

market challenges

Team Performance Management – Exhibits strong and effective leadership skills, assisting, training, and motivating team

members toward achieving departmental and company objectives

Strategic Planning – Expert at assessing problems, identifying alternatives, and making decisions in allocating resources to

accomplish an assigned project

Seeking position of:

• An effective team leader driving teams towards exceeding expectations through Team Leadership, Business management

and Maximize Partnerships with checks and controls while keeping the organization’s value systems, philosophy and

culture as supreme;

• To achieve great results by leading a team and focusing on leadership foundations; Personal, Team, Thoughts and

Results.

• To make the company the preferred destination by delivering outstanding value, continuous innovation and an exceptional

guest experience by sourcing competitively priced, high quality products to support profitable market share growth.

Professional Work Experience:

BRAMTON MITSUBISHI CANADA

Marketing & Sales Consultant (From Nov 13 till today)

CENTRAL AUTO PARTS, LAHORE, PAKISTAN

Manager (Sales & Marketing, From January 2008 OCT 2013)

Managing Duties and Responsibilities:

• Assume full responsibility in managing the business to achieve consistent growth through increasing sales.

• Supervise and monitor inventory to ensure maximum profitability and guarantee product availability

• Display high level of standards in delivering customer service, including prompt handling of all complaints.

• Management of sales and marketing cycle form import to wholesale and retail market.

• New market / product exploring and its feasibility in most competitive market of the world i e Pakistan

• Developing new product feasibility which is profitable for the company and making its marketing strategy to launch in

local market to achieve sales target of company.

• Business management, business execution and new business development.

• Develop, manage and improve customer relations.

• Improve Team communication and negotiation skills.

• Financial management / costing analysis.

• Managing quality related issue with cross functional teams and Vendors.

Professional Memberships, Trainings and certifications.

Sales & Marketing Training process From AUTOMOTIVE SALES COLLEGE, CANADA

Executive Member: Pakistan Automobile Spare Parts Importer Dealer Association

Associate Member: Lahore Chamber of Commerce and Industry, Lahore, Pakistan

Educational Qualifications

INTITUTE OF MANAGEMENT SCIENCES, LAHORE PAKISTAN

MASTER IN BUSINESS ADMINISTRATION (MBA)1998

BACHELOR IN BUSINESS ADMINISTRATION (BBA)1996

Personal Particulars

Date of Birth: November the 04, 1976;

Languages Known: English, Urdu, and Punjabi;

Good proficiency Level in English, both verbal and written;

Well composed even in adverse condition;

Good at adapting business discipline;

Good at imparting on the job Training;

Good Soft skill Trainer;

Decent manners, Cool and Balanced behavior.

Contact this candidate