DIAMISHA VALENTINE
**** **** ******* **. ********, MD 20785 240-***-****
*****************@***.***
objective
To obtain employment as receptionist position at Premier Dental Care utilizing
administrative, customer care and front desk skills to maximize the efficiency of
reception area.
Skills and abilities
Administrative
Arranged treatment plans and meetings as scheduled. Confirmed appointments and completed
insurance verifications before the given time period. Kept a record of checking patients in and
their registration processes as well as correctly maintained comprehensive patient accounts
Customer Service
With a patient focused approach, interacted with patients courteously and greeted them
considerately. Responded to their queries and requests in a pleasant manner. Maintained a
professional and positive environment for the patients and guaranteed superior patient care.
Accounting
Precisely mailed/sent all the charges and payments to patient’s respective accounts, kept
record of their billing details, registration processes and insurances.
Experience
March Junior medical receptionist, Planned Parenthood
2012- June
● Appointments scheduling ● Greeting patients and families
2013
● Receiving and processing call● Ensuring confidentiality● Cashiering
Education
June High School Diploma, Frederick High School
3,2013