Customer Service Sales

JOHN JEAN-PIERRE

**** *** **** ***** ( Glen Allen, VA 23060 ( Phone: 561-***-**** (

***************@*****.***

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sales Executive

A consistently top performing Sales Executive offering 9+ years of

experience generating leads, converting prospects to buyers, and building

strong, lasting relationships with clients. Demonstrated business

development ability and talented in earning millions of dollars in revenue.

Superior communication and interpersonal skills, and possesses a passion

for sales that is proven by customer feedback and sales figures.

AREAS OF EXPERTISE

Sales Revenue Generation Customer Service

Lead Generation Account Development Communications

Conversion Techniques Sales Cycle Fluent in French & Creole

Education

Bachelor of Science, Business Management, University of Phoenix, Richmond,

VA, 12/2012. GPA: 3.1

PROFESSIONAL EXPERIENCE

ELEPHANT AUTO INSURANCE, Glen Allen, VA

6/2009-Present

Insurance Agent

Work closely with clients to provide them with advice on policies. Maintain

a thorough understanding of all products. Utilize communication and

interpersonal skills to build strong relationships and generate new

business leads. Tasked with preparing reports and maintaining accurate

records for organizational needs.

Accomplishments:

. Recognized as a top performer; exceeded sales quota for three years.

. Won multiple awards; possess highest conversion ratio and title of

most policies sold in a day.

. Generated over $1 million of revenue for the company.

HAIR CLUB, Boca Raton, FL

1/2007-3/2009

Sales Representative

Applied product knowledge and communication skills to represent the company

with prospective and existing customers. Acted as point of contact for all

clients and follow up leads.

Accomplishments:

. Named a leader in creating good qualifying leads and opening new

accounts for the company.

. Secured the highest conversion rate for the outbound department in

2007 and 2009.

. Awarded the punctuality and perfect attendance award two years in a

row.

AUTO NATION, Delray Beach, FL

1/2004-1/2007

Salesman

Tasked with selling cars; employed strategic sales techniques to convert

potential customers into buyers. Maintained accurate knowledge of all

inventory and all available financing options. Excelled at customer service

and gaining clients' trust.

Accomplishments:

. Tasked as #1 salesman in a 2006 customer satisfaction survey.

. Received an award for selling the most cars in a month (21 cars),

March, 2006.

. Generated in excess of $2 million in revenue.

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