Customer Service Manager

Location:

Posted:

December 13, 2013

Mark Mohan

Objective Utilize my management and customer service experience to maintain and help grow a productive business.

Experience Store Manager

01/2002-01/2011 Tire Kingdom West Palm Beach Fl.

Responsible to insure of all service parts and tire brands are always in stock.

Direct contact for customer complaints in the store and complaints on the phone.

Responsible to maintain a high level of sales to insure production goals are met monthly.

Sales/Cashier

06/2001-12/2001 Advance Auto Parts West Palm Beach Fl.

Responsible for direct sales with face to face customers.

Available to answer any and all customer questions regarding products.

Responsible to maintain accurate cash register transactions and balancing out each shift.

General Service Technician

10/2000-06/2001 Firestone West Palm Beach Fl.

Responsible to install accurately customers new tire purchases.

Assisted in accessing other issues customer vehicles may have and relay professional advice regarding potential problems.

Responsible to maintain a clean work and customer environment.

Education Santaluces High School, Lantana Fl.

1993-1997

High School Diploma

Some college coursework completed.

References Thomas Hardy

Store Manager 561-***-****