Manager Human Resources
Resume:
Kellie Lacios
Avon Lake, OH 44012
******.******@*****.***
Professional Summary
Over 17 years of experience in customer related service industries. Excellent interpersonal skills, and the capability to
work well with others as part of a team. Organized, attentive to detail, punctual and loyal employee.
Employment History
9/2011- 11/2013: Metters Inc.
Office Manager
• Provide administrative and daily support to a technical staff, in an ever changing environment.
• Provide employees with the correct forms and guidance to submit to Headquarters for reimbursement.
• Human Resources along with recruiting and helping employee’s with benefits and policies.
• Supporting Payroll to make sure every employee at each site, fills in their timesheets in a timely manner. Check
each employee’s hours to ensure payroll is completed correctly.
• Assist with new employee orientation, terminations, invoicing, vendors, billing, expensing, finance, and
coordinating office activities.
7/2010 - 6/2011: Atlantic Eyecare
Licensed Optician
• Read, edged, and mounted lenses into frames. Finalized eye glasses for dispensing.
• Repaired broken eye glasses, including, lenses, frame, temples and covers, screws, and etc.
• Recommended eyeglass frames, lenses, and lens coatings after considering customers preferences, prescription,
habits, and facial features. Ensured proper fit by taking careful measurements.
• Accurately prepared and maintained: patient appointments, patient charts, medical records, payment information,
correct billing information, and patient authorizations.
• Performed retail sales on eye glasses and contact lenses.
12/2000 - 10/2007: Dominion Eyecare, PLLC.
Front Desk Coordinator and Eyeglasses Specialist
• Sponsored as an optical apprentice for 3 years in order to achieve certification as a licensed ABO Optician.
• Crafted single vision, Bi-focal, and Progressive lenses using an Optical Dynamics machine.
• Performed general front office duties.
• Maintained office supplies and machines with repairs as necessary.
2/1999 - 8/2000: Skelton Chiropractic
Chiropractic assistant
8/1996 - 6/1998: A & N
Junior Assistant Manager
Education
1. ABO Certified Optician - Norfolk Technical Vocational Center for over 3 years
2. Tidewater Community College - completed 21 semester hours
3. High School Diploma
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