Customer Service Data Entry

BRENDA RAMOS

**** ******* ****** / ****** ******* TX 78417

Cell 361-***-****

**************@*****.***

Hardworking experienced professional seeking a customer service or office clerical position within a company where I can use my previous experience and become and asset to the company.

Work Experience:

Leo’s Collision Management Inc / Assistant Office Manager-Front Clerk (08-2005 – Present)

• Open/ Close business daily.

• Cleaning office daily.

• Answering all incoming calls and directed to appropriate personnel.

• Maintained a high level of customer service while working with the general public.

• Greeting and Directing all customers/clients and applicants.

• First point of contact for company.

• Data Entry

• Create and Update personnel files.

• Maintained Client/Personnel confidentiality.

• Totaled And Verified timesheets.

• Payroll

• Accounts Receivable/Payable

• Managing Petty Cash.

• Ensured office Supplies were ordered and stocked.

Red Barn Private School/ Caregiver (10- 2002 - 09-2004)

• Worked with infants to 12 years old of age at a child care facility.

APAC Customer Service, Inc / MCI Customer Representative. (07-199*-**-****)

• High volume incoming calls for Mci long Distance Company

• Billing

• Credit

Paul York Body Shop / Front Clerk ( 08-1992 – 06-1995)

• Accts Rec/ Payable

• Data Entry

• Dispatching for Wrecker Service

• Answering multiple phone lines

• Rental Cars

• Filing/Typing

Programs

• Peachtree

• Excel

• Microsoft word

Education:

• High School / Graduated

• Southern Careers of Corpus Christi/ graduated 2002 for a Dental Assistant

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