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Customer Service Manager

Location:
West Palm Beach, FL
Posted:
December 13, 2013

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Resume:

Carol Wilichinsky

*** ********** ***** ? Jupiter, FL 33458

Home: 561-***-**** ? Cell: 561-***-****

Profile

Strong ability to provide excellent confidential and efficient

customer service and top notch administrative skills to every customer,

unit owner, committee, contractors and staff members. Proven ability to

give administrative assistance to the Board of Directors on everyday

issues, as well as assistance in BOD elections, obtaining bids for projects

within development. Supervise punch-out crew, maintenance people having to

do with repairs and/or replacements. Create documents and assist Financial

Committee with budgets, mailings and voting. Work hand-in-hand with

accountant and legal advisors.

Education

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The Gold Coast Professional Schools, Tamarac, FL 33321

Relevant Courses:

? CAM - passed State of Florida exam in 10/2013

The HoHoKus School of Business, Ramsey, NJ 2003

Relevant Courses:

? Office Management

? Condo Law

? Quickbooks

? Community Association Manager

Key

Skills

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Office Office Management Spreadsheets

Front Desk Reception

Skills: Records/Management Insurance

Verification Microsoft Publisher

Scheduling Tier Program

Computer: MS Word MS Outlook MS

Excel

Quickbooks MX1 Program

Professional

Profile

Bent Tree Villas West Condominium Assn. Asst. Property Mgr.

2012 - Present

FPL (Allied Barton) Security Concierge

2010 - 2012

Coastal Construction Customer Service

Mgr. 2007 - 2010

The Ritz-Carlton GC & Spa Contracts

Coordinator 2005 - 2007



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