Customer Service Sales

E liz a b e t h F. He b e rt

**** * ** * ** La ke Ci rc l e A p t . 206, Ja c kso nv i l l e FL 3 2 2 4 6 4 1 3 . 5 3 1 . 3 5 0 9 El i z a be thFH e be rt@g m ai l .co m

E lizabeth Hebert is a sales & customer service professional interested in improving, expanding,

a nd increasing profits within her team. She has substantial experience contributing to her skills

a nd success in the areas of business, sales, customer service and networking.

SKILLS & QUALIFICATIONS

Sales - H as demonstrated driven sales success across wide territories resulting in product sales

l eading to company growth. Enthusiasm for products and influential personality resulted in

s ignificant customer base growth and relationships. Received awards for sales and teamwork.

C ustomer Service - C onsistently praised for ability to make customers feel happy, taken-care of,

a nd relaxed. Received awards for customer service and quickly achieved success as a sales

r epresentative of luxury eyewear through excellence in service.

Networking - E xhibits a natural flair for networking and connecting people to services and

p roducts that they need. Comfortable and charismatic during networking events as well as one-

on-one interactions with new clients. Has utilized networking to expand client base and trust over

a l arge territory within an International sales company.

EXPERIENCE

Viva International Group, Somerville NJ, S ales Associate 2 008-present

I ncreased client base and profits of designer and luxury eyewear lines such as Gant, Bongo and

W illiam Rast. Represented a vast territory spreading from Massachusetts through New York State.

American Eagle Airlines, Boston MA, F light Attendant ! ! ! ! 2 007-2008

Created a relaxed, safe and friendly atmosphere for clients often under stress. Maintained control

o f a 40 passenger emergency landing and won several awards for excellence in customer service.

Elegant Affairs, Springfield MA, F ood Services Manager 2 001-2009

Oversaw sales, service, catering, and teamwork within an exclusive catering company. Ensured

c ompliance with all company regulations in order to assure customer satisfaction and profits.

S upervised employees to create a positive working environment.

R eal Estate Agent, Springfield MA, S ales Agent 1 996-present

Established a successful record of sales within the area’s leading real estate broker. Created

s trong, long-lasting relationships with clients resulting in increased revenue.

Storrowton Tavern, West Springfield MA, B artender 1 994-2001

Tended bar and provided extraordinary customer service to local consumers resulting in increased

s ales, profits and public image for the business.

E DUCATION, LICENSING & TRAININGS

Real Estate Sales License - # 9015991

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National Sales Training - S an Antonio, TX & Somerville, NJ

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Scene Study, Monologues & Acting - C P Casting, Boston

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Improvisation Study - B oston Improv, Cambridge

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Basics of Acting - R ed Door Theater, Springfield MA

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East Longmeadow High School

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references available upon request

Contact this candidate